Bloomrooms @ City Centre — Hotel in Bengaluru

Stayed here from Sept 18th to Sept 30th. Small rooms. Very congested. Not suitable to keep big suitcases that you carry from California. Even the front desk is very congested. The visitor lounge is narrow and small. Some visitors make loud conversations/phone calls, the staff do not even condition them. Some occupants/visitors even leave left over items on the tray, leaving the place clumsy and sometimes dirty. Initially stayed in Room 301 and later shifted to 408. (The only difference being extra closet to keep personal stuff - comes at an additional cost of Rs 500 per day).||Rooms are generally clean and well kept. The cleaning crew does a decent job to clean daily and also change the sheets every third day. Any additional service is provided on request. Manager Jovian Diaz is very helpful, service minded. On our request Jovian arranged the Airport drop-off service, with a clean Van and a very good driver. Any issue, when taken to Jovian, is resolved to satisfaction||In Room 301 we did not see any pests. After we moved to 408. we noticed two unpleasant events, even though staff tried their best to correct/rectify.||1) There was a heavy smoke smell once we entered the room. When we complained this, the staff reaffirmed that all rooms are non-smoking rooms and that no one is allowed to smoke inside. However, the balconies are designated as "smoking area" and hence occupants can freely smoke in all balconies in all floors. |(This must change. If the hotel is smoke free - it should be smoke free in the entire building.) However, I suspect, if pungent smoke odor from balcony can reach the room. I strongly felt some staff were using the adjacent room (409) to perhaps smoke in the washroom (that is a guess, as otherwise, such a strong smoke odor cannot reach the headboard. We made complaint to the front desk (Mr.Doss). He assured that he would correct the situation. Somehow, after we complained, it reduced. It could take time to eliminate, as smoke odor sticks to wall and furniture. |2) Room 408 - In the washroom, we noticed movement of small/tiny roaches during night. They were limited ONLY to the bathroom. We did NOT notice anything inside the room perse. The pests could hide under the sink or in the gaps in the fixtures in the bathroom. We complained to the front staff. They did treat or spray pest control (a onetime measure). Again, this helped next two days. But still, was not completely removed. It is obvious to me that they must implement effective pest prevention/elimination program in place.||The breakfast is generally good and wholesome. Wide selection. Espresso dispensing from the coffee machine is tolerable. The staff are generally helpful, humble and service oriented. No aggressive behavior. I saw many single ladies staying in the hotel. The hotel is in Cunnigham road. It is very congested and narrow road. If you have NO outing program, it would be sickening to sit inside. My take is that it is only suitable for local temporary visitors to the city, say for a day or two. It may not be a pleasant stay, if planning a long haul to tour the historic sites of Karnataka, travelling all the way from SFO, California. ||Overall decent place to stay, if you can ride...

Stayed here from Sept 18th to Sept 30th. Small rooms. Very congested. Not suitable to keep big suitcases that you carry from California. Even the front desk is very congested. The visitor lounge is narrow and small. Some visitors make loud conversations/phone calls, the staff do not even condition them. Some occupants/visitors even leave left over items on the tray, leaving the place clumsy and sometimes dirty. Initially stayed in Room 301 and later shifted to 408. (The only difference being extra closet to keep personal stuff - comes at an additional cost of Rs 500 per day).

Rooms are generally clean and well kept. The cleaning crew does a decent job to clean daily and also change the sheets every third day. Any additional service is provided on request. Manager Jovian Diaz is very helpful, service minded. On our request Jovian arranged the Airport drop-off service, with a clean Van and a very good driver. Any issue, when taken to Jovian, is resolved to satisfaction

In Room 301 we did not see any pests. After we moved to 408. we noticed two unpleasant events, even though staff tried their best to correct/rectify.

1. There was a heavy smoke smell once we entered the room. When we complained this, the staff reaffirmed that all rooms are non-smoking rooms and that no one is allowed to smoke inside. However, the balconies are designated as "smoking area" and hence occupants can freely smoke in all balconies in all floors. (This must change. If the hotel is smoke free - it should be smoke free in the entire building.) However, I suspect, if pungent smoke odor from balcony can reach the room. I strongly felt some staff were using the adjacent room (409) to perhaps smoke in the washroom (that is a guess, as otherwise, such a strong smoke odor cannot reach the headboard. We made complaint to the front desk (Mr.Doss). He assured that he would correct the situation. Somehow, after we complained, it reduced. It could take time to eliminate, as smoke odor sticks to wall and furniture.
2. Room 408 - In the washroom, we noticed movement of small/tiny roaches during night. They were limited ONLY to the bathroom. We did NOT notice anything inside the room perse. The pests could hide under the sink or in the gaps in the fixtures in the bathroom. We complained to the front staff. They did treat or spray pest control (a onetime measure). Again, this helped next two days. But still, was not completely removed. It is obvious to me that they must implement effective pest prevention/elimination program in place.

The breakfast is generally good and wholesome. Wide selection. Espresso dispensing from the coffee machine is tolerable. The staff are generally helpful, humble and service oriented. No aggressive behavior. I saw many single ladies staying in the hotel. The hotel is in Cunnigham road. It is very congested and narrow road. If you have NO outing program, it would be sickening to sit inside. My take is that it is only suitable for local temporary visitors to the city, say for a day or two. It may not be a pleasant stay, if planning a long haul to tour the historic sites of Karnataka, travelling all the way from SFO, California.

Overall decent place to stay, if you can ride...

I recently had the pleasure of staying at this fantastic hotel, and I can't stop raving about my experience. From the moment I arrived to the time I checked out, everything was simply perfect.

Comfortable Accommodation:

The rooms were not only comfortable but also impeccably designed and maintained. The bed was a dream to sleep in, and the room's layout was thoughtful and functional. I could tell that a lot of attention had been given to detail to make sure guests have a cozy and relaxing place to stay.

Exceptional Dining Experience:

The hotel's dining options were a true highlight of my stay. The food was exquisite, offering a diverse range of delicious options to cater to all tastes. From the delectable breakfast spread to the exquisite dinner menu, I was constantly delighted by the culinary offerings. It was evident that the chef and kitchen staff took great pride in their work, and it showed in every bite.

Lightning-Fast Wi-Fi:

In today's connected world, having a reliable Wi-Fi connection is essential, and this hotel delivered on that front. The Wi-Fi was fast and seamless, which was a blessing for both work and leisure activities. Whether I needed to check my emails or stream a movie, I never encountered any connectivity issues.

Outstanding Staff:

The staff at this hotel truly goes above and beyond to make your stay memorable. From the moment I arrived, I was greeted with warmth and professionalism. The front desk staff were incredibly helpful and attentive, always ready to assist with any request. The restaurant staff were equally friendly and made dining a pleasure. It's clear that the entire team is dedicated to ensuring the utmost comfort and satisfaction of their guests.

Immaculate Cleanliness:

Cleanliness is a top priority at this hotel, and it showed in every corner. The rooms were spotless, the common areas were immaculate, and I felt comfortable and safe throughout my stay. The attention to cleanliness and hygiene was truly commendable.

Fast Checkin-in:

Effortless check-in, friendly staff, no wait time. Modern and efficient, this hotel's quick check-in process ensures a seamless start to your stay. Highly recommended for a hassle-free experience.

Chat Application

The chat application is user-friendly, responsive, and offers a seamless experience. It's a valuable tool for efficient communication and support, enhancing our overall interaction with the service.

In conclusion, my stay at this hotel was nothing short of remarkable. From the wonderful accommodations to the exceptional dining, reliable Wi-Fi, outstanding staff, and impeccable cleanliness, every aspect of my visit was superb. I can't recommend this hotel enough and can't wait to return for another unforgettable stay. Thank you for making my trip...