SPOT ON Hotel Sri Thirumala Paradise — Hotel in Bengaluru

Thirumala Hotel offers a mixed experience, with both positive and negative aspects influencing my stay.

On the positive side, the hotel's location is advantageous, situated in the heart of the city, making it convenient for both business and leisure travelers. The exterior of Thirumala Hotel exudes a welcoming atmosphere, and the lobby is well-appointed, creating a favorable first impression. The staff members are generally courteous, and check-in was a smooth process.

The rooms, however, presented a mixed bag. While they were adequately spacious and featured comfortable bedding, the overall décor appeared dated and could benefit from a modern refresh. The cleanliness standards were acceptable, but attention to detail in maintaining fixtures and furnishings could be improved.

Thirumala Hotel boasts a commendable dining facility. The on-site restaurant offers a diverse menu with flavorful options. The breakfast buffet, in particular, stood out with a variety of choices catering to different tastes. The culinary experience added a positive note to my stay.

However, the hotel's amenities left room for improvement. The Wi-Fi connectivity was inconsistent, causing inconvenience for both work and leisure purposes. Additionally, the fitness center was limited in terms of equipment and could benefit from an upgrade to meet the expectations of health-conscious guests.

Service at Thirumala Hotel was a mixed experience. While some staff members demonstrated promptness and efficiency, others seemed less attentive, leading to delays in addressing requests. Consistency in service quality could significantly enhance the overall guest experience.

In summary, Thirumala Hotel offers a central location, a welcoming lobby, and a commendable dining experience. However, the outdated room decor, inconsistent Wi-Fi, limited fitness amenities, and varying service standards highlight areas for improvement. With some enhancements in these aspects, Thirumala Hotel has the potential to elevate its standing and provide a more satisfying...

Terrible stay of my lifetime. Issues faced by me since entering the room are as follows:- Reception guy didn't open the door despite knocking several times. Even I tried calling OYO support regarding this, but there was no response. The reception guy was drunk and unnecessary delayed to give the keys. He was simply murmuring and getting rude that I booked this hotel online. The room allotted to me was pathetic. The windows were wide open before entering the room which resulted in room full of mosquito. Also window glass was broken. The bedsheet wasn't clean( Hairs were here and there of previous customer). The mattress was so hard that I felt like sleeping on a wooden plank. Same goes with the pillow as well. The room floor wasn't properly clean. The most irritating part of the stay was when I was Checking out, the receptionist took my phone and tried to give 5 star. When I saw this I refused to give 5 star, then he started misbehaving with me and refused to give my Aadhar card back. When I told him that I'll report this to OYO as I'm getting late for my flight. Then he replied that let the delay happen and he doesn't bother. Then he gave the Aadhar card by throwing on the ground. This was totally objectionable. I could have slapped him for this but I was getting late, so I silently checked out. Worst experience ever. The OYO team should look into this...

One of the worst experience ever I had in my life. I booked 2 rooms through OYO and hotel staff called me and confirmed my booking too. As I reached hotel it was 3AM. And hotel staff straight away said no rooms available we are not responsible you can do whatever you want. The guy was very rude and it was helpless moment for me because I was with my family. However I managed to convince him and he gave me one room and adding one extra bed to the room. Room was like hell and funny part is blanket and bedsheet were like old underwear with 100 holes :-) Also he gave me the pillow which he was using. I would like to rate this hotel -5. Please do not book this hotel. I strongly recommend please do not book this hotel. One more funniest thing I want to share with you, While checking out receptionist asked me to clear my phone cache and open the OYO app again and asked my phone he said there will some virus he will clear it :-) :-) He actually wanted to rate 5 star in the app, I managed to take back my phone and I was literally laughing about the virus. That was really craaazy even now while typing I am laughing. So all the best for all those who unknowingly booked this hotel and about to experience...