Casa De Katson — Hotel in Goa

I recently had the pleasure of staying at Casa de Katson during my visit to Goa, and I must say, it was an unforgettable experience. From the moment I stepped into the hotel, I was greeted with warmth and hospitality that exceeded my expectations.

The services provided by Casa de Katson were truly extraordinary. The staff went above and beyond to ensure that every aspect of my stay was comfortable and enjoyable. Whether it was the prompt room service, the helpful concierge desk, or the attentive housekeeping, every interaction left me impressed.

One of the highlights of my stay was undoubtedly the food. The culinary offerings at Casa de Katson are nothing short of exceptional. From traditional Goan delicacies to international cuisine, every meal was a delightful gastronomic journey. The freshness of ingredients, the creativity of presentation, and the exquisite flavors showcased the culinary expertise of the chefs.

I would also like to extend my heartfelt appreciation to the General Manager, Mr. Bajaj. Under his leadership, Casa de Katson truly shines as a beacon of hospitality in Goa. His dedication to excellence is evident in every aspect of the hotel's operations, and his commitment to guest satisfaction is commendable.

In conclusion, my experience at Casa de Katson was nothing short of extraordinary. I highly recommend this hotel to anyone looking for a luxurious and memorable stay in Goa. Thank you to the entire team, especially Mr. Bajaj, for making my stay truly exceptional. I look forward to returning soon.

Warm...

“I had an extremely disappointing experience during my stay at Casa de Katson Hotel, Goa, and it was primarily due to the behavior of the receptionist, Sailesh Bhai. His unprofessional attitude and complete lack of respect for guests made my stay very unpleasant.

Firstly, Sailesh Bhai he behaved as though he owned the hotel, showing a high level of arrogance and disregard for basic customer service. His demeanor was far from welcoming, and instead of making guests feel comfortable, he acted as a barrier to a pleasant stay.

What’s even more alarming is that he appeared to be running outside businesses, such as bike rentals, from within the hotel premises and bringing in outside people into the hotel. This not only disrupts the experience for paying guests but also creates a security concern. Such actions are highly unprofessional and unacceptable in any hotel setting.

Staying at a hotel should be a stress-free and enjoyable experience, but Sailesh Bhai’s behavior and actions were entirely contrary to this expectation. I strongly urge the hotel management to take immediate and serious action against such practices and train their staff to prioritize guest satisfaction and professional conduct.

Until these issues are addressed, I cannot recommend Casa de Katson Hotel to anyone. This was one of the worst stays I’ve experienced, and I hope the management recognizes the urgency of resolving...

I, along with my family, visited Goa during last week of December 2023. Because of peak season, we got a property that was not on the beach front. However, our apprehensions were put to rest the moment we entered Casa De Katson lobby. The courtesy of the hotel staff was impressive. The icing on the cake was the rooms. While we had done a virtual tour of the rooms before but the real rooms were very, very nice, comparable to any top 5 start rooms. The GM Mr. Runeet Bajaj upgraded us to a superior room as he realised that with kids, we may need more space. Mr. Bajaj and his team guided us on our itinerary and took full ownership of that. We were offered a customised breakfast menu, keeping in mind kids' preferences as well. We never felt that we were away from home. My brother missed his flight, and Mr. Bajaj immediately arranged a room for him and his family during this peak season last minute rush. I recommend this family hotel to everyone. The location of the hotel was very good as everything was accessible. My warm Regards to Mr. Bajaj and his entire team. Happy New...