Whispering Palms Beach Resort — Hotel in Goa

To begin with, we entered the room allotted to us. It had a pathetic bad pungent smell. The room was like a matchbox size. As per the description and pictures shown to us, we were under the impression that we will be more than comfortable however, it was no where close to comfortable stay. we immediately asked for an upgrade. The hotel staff kept us waiting for about 20 mins and then showed us 2 rooms. Both rooms had the same condition as before. the second room he showed was yet to be cleaned and he offered us the same. It has two separate beds. They said they do not have any vacant room available at the moment and the next day they will upgrade us talking about the beds, they said they will join it and we would not have any problem. We waited for about 45 mins for them to clean the room. During this entire mess, we asked the hotel to cancel our booking and refund the amount. They clearly refused to do so. As if we were forced to stay in that hotel ONLY. The room was cleaned and he handed over the room keys.We entered the room. It felt okay from the top but the wall corners had huge webs. The shower area had dead earthworms and fungi corners. The wash basin side wall had small webs filled with dust. The room was more like a pest home. I had a two day stay in the hotel. However, ignoring all of this we got ready and left to cheer up our mood. They was no valet. We had to get our car all by ourselves. We came back to our room. While sleeping, each of us were sinking in the gaps. It was a terrible night. We couldn't sleep properly. Next day, we somehow woke up and went to have breakfast, and let me tell you, I was 1000% sure they aren't capable of anything. The food quality, taste was worst. We left from the breakfast area, came to our rooms, got ready and left for the day. Again no valet. Before leaving we gave our room keys to the receptionist and asked him to get it cleaned and specifically the bathroom. When we came back, voila, instead of removing the earthworms there were new dead earthworms in the bathroom and the rest was same. I immediately called the house-keeping they didn't bother to answer. The second time I called and summoned the person who cleaned the bathroom. Someone else comes and I tell them to get it cleaned however, they failed to do so. We didn't't even get an upgrade as promised. The other day we had 10:20 flight from north Goa so we woke up at 05:30 AM got ready and by 6:40 we were ready with our bags packed and ready to go. We called the receptionist to help us with the luggage boy nonetheless nobody answered. We called six times. We kept the room open keys in the room and came walking towards the reception with our luggage. There was only one boy and when we told them we were calling 6 times and no one answered he clearly denied to it. Again no valet only the security guy came and kept our luggage in our car and literally ran away.

It is my humble request to everyone, that any of you who desires to have a fun filled, peaceful, holiday/vacation. There are ample of options available rather than this hotel. The next time I visit Goa I will not choose a stay like this. Nor I would recommend it to anyone. It was a worst and horrible experience. My husband and I came back home disappointed only with regard...

Our stay in Whispering Palms was really lovely and we would love to come back again! All the staff was extremely hospitable, helpful, kind and attentive. We checked-in shortly before midnight and they immediately offered to make us dinner.

Dining in this hotel was a great experience. We had full board and it was a really good choice. There was always plenty of food, a wide variety to choose from, changing every day. You could also ask anytime and the cooks would make you something special, be it special soup, a less spicy version of anything or just boiled vegetables. And of course, the tastes were just amazing! Breakfast always included (among many other things) idlis, sambar and dosas.

Our room was nicely furnished, spacy and airy. Everything functioned well, even Wifi in the room was very good. Only the bathroom was quite small but it was not a big problem. They did very thorough cleaning every day, the cleaner was very kind.

Whispering Palms has a swimming pool around which there were enough comfortable sunbeds and you can also get pool towels there. The beach is a short walk away from the hotel, passing around several street clothes shops. We came at the beginning of October which is not the main season yet, so the beach was all empty, no sunbeds or bars but at least it was not very crowded.

To sum it up, we could hardly find anything we were not content with and we would definitely recommend everyone planning to visit Goa to stay in this hotel. It is really worth it! Thank you to all the staff who made our holiday...

I’m very much disappointed. We have booked this hotel for 4 days with a group of more than 30 people.

We had in total 14 rooms and I must say the service we have received is very poor.

Big issues here is Wi-Fi as it keeps on turning off and they have a voucher system, where every now and then you have to walk down from the front reception to request for a new code or reset.

If you ever order an fish from the menu then expect almost 2 hours for it to come to your table, when asked why staff reply that you should of come earlier.

Any issues you have with your stay are not treated as it should be, for example my shower wasn’t working and the reception informed me as the hotel is fully book not much can be done so please adjust with the other rooms we have until another day and will get the issue fixed.

Room 164, besides builders were renovating another room so during the day no possible to rest in your room due to noise level.

Kitchen staff constantly banging as if your in a School and the bell ringing. Well later I found out it was for nan right next to one of our room early morning and late night. When we requested change of room, this didn’t happen until the 3rd day so slept in that room for two nights with no proper rest.

3am people playing hardcore music with the permission of the hotel, when challenged the reception they said nothing can be done as the group is departing in the morning so next night we would 100% get a better sleep that came...