Hotel Elm — Hotel in Haryana

I booked two rooms in Hotel Elm and stayed there on 18-12-24 and checked out on 19th morning. Surprisingly the hotel turned out to be really bad in all respects despite having good reviews. First thing that shocked me upon check in was that lift was not operational and I and my wife (with a painful knee) had to climb the stairs. The staff kept mum when I asked them since when the lift is not operational and when it will be repaired...indicating that generally the lift does not work.

I was told that room was centrally heated but the heating function did not work. When I called the service staff, they switched on the heating mode from their master control. However this did not improve the room temperature.

I had paid for free breakfast so next morning I get a call from their desk saying that breakfast will be served in room only. When I protested then they told me to go to the roof top as they do not permit guests to have breakfast in their ground floor restaurant. So they expected guests to climb three floors (since lift is not working) and have breakfast in bitter cold at the rooftop early in the morning. I was content with having a fixed breakfast in room despite paying for a full fledged buffet spread.

The room was stinking and the staff could not understand the reason behind it. The service was poor. Also we seem to be the only guest in that hotel. The hotel management is only alert about bad reviews and gives great replies to all bad reviews but hardly anybody is available to address the issues faced by the guests. Why don't they inform the guest if the lift is not working and permit guests to use the kitchen lift in case someone is unable to climb stairs is not clear. Why don't they use their restaurant to serve breakfast and insist on giving room service where you have very limited choice to order from is not clear. Why do they charge so heavily? what for? I am surprised that this hotel is still...

Aur sunao kuch naavi taazi , kuch tho baatao aao kuch chugli karen 😉 . He he he no no not here for any aunty talk , here to talk about chugli cafe . This place is undoubtedly one of the most happening place in panchkula.  Located on the top floor of hotel ELM , chugli cafe has an amazing vibe . |Looking for a place to party with friends- chigli cafe . |Looking for an evening with friends & drinks - chugli cafe . |Wana enjoy tricity weather - chugli cafe.  |Place for good music , ambiance, delicious food- chugli cafe.  ||Fully stocked up bar - serving all kinds of beers , liquors, whiskeys, cocktail mocktails . |Perfect to gove u the buzz u need . ||Wide food menu covering - italian , European, asian & off course indian . ||Here in the review would like to mention an amazing food festival that we experienced at chugli - wok & wow ; this was hands down 1 of the best pan-asian food festival we enjoyed.  The eye for detail can be seen in every aspect.  Top quality ingredients from fresh produce , to meat selection, top quality of sauces & also the style of presentation 👌.  |Would love to mention our favorites- ||Soups & salads-  Veg wonton soup , Chicken glass noodles soup , White fungi broccoli & cucumber salad ||Baos & dimsums- |Korean fried chicken bao,  Enoki mushroom bao  , Thai veg dim sum , Spinach & mushroom dim sum , Combo basket dim sum |, Chicken nam jim dim sum , Chicken & chewnut dim sum , Prawn har gao dim sum ||Others - Crispy corn cake , Veg spring roll , Crispy orange chicken ,  Slice garlic chicken spicy , Aromatic Prawns , Vietnamese fish chilli , Butter garlic noodles , Green Thai curry veg ||Desserts-  Flourless Chocolate mud pie cake Fresh baked carrot cake , Peanut Banoffee pie ,  No bake mango tart ||Each & ever dish had it own special style of presentation, each dish was different from the other had its own...

Recently visited this outlet to try out their wok & wow food festival. ||This cafe is beautifully done up with roof top sitting, live bar and DJ performance. With an absolute different vibe this place makes you feel that you are in some other world. ||||Talking about the food they have some really interesting dishes on their regular menu as well besides the food festival. When visiting, you should definitely try dimsims, orange chicken, sweet potato chips, White fungus salad and cheese cake. ||They have some interesting cocktails as well which are worth giving a shot. ||||In the daytime it’s more like a cafe and as the sun sets it becomes an open air lounge. ||A perfect party place in the heart of Panchkula. ||||Good luck to the team. ||Happy eating ||Anmol...