Very very pathetic experience. Had loved this place on my earlier outings. But all the love got wiped out today (18.09.2022 at 8:10 PM). I visited there with my wife. Was feeling good. But then a lot of things went wrong. We sat there, and there were two waitresses. One of them took our order of Baked Macaroni and Cheese Garlic bread. None of the waitresses even bothered to offer us water. After a while we got Cheese Garlic bread, and some insects came with it flying over the food and us. Well, we ate the Cheese Garlic bread and started waiting for Baked Macaroni. After 20 mins we called the waitress for knowing about why the food is not being served, and then we came to know that the order was not even placed. Both the girls were standing and smiling, they didn't even bother to say sorry for once. Waitress said it will take 5-7 mins for Baked Macaroni to be served. We agreed and then viola! Baked Macaroni was served within 3 mins. It was not baked at all, there was no salt in it and again some insects came with it. Somehow we ate it and asked for bill. Again we were waiting and waiting and waiting. Frustrated us then went to manager to pay the bills. There we told the whole incident. The manager was helpful and well behaved. He even offered us to take away some food free of cost, which we refused. The overall experience was very very bad. The place spoiled our mood. It destroyed our Sunday. It is very difficult to articulate as to how a place like The Big Bro can even do that to people. Very rude and pathetic waitresses. Poor sanitation. Tasteless food. Can any more thing go wrong at a place somebody goes to...
Read moreBig Bro Cafe in Panchkula is a delightful culinary gem that left me with a memorable dining experience. From the moment I stepped in, I was impressed by the warm and inviting ambiance that enveloped the space. The decor exudes a cozy and contemporary vibe, making it an ideal spot to unwind and enjoy a pleasant meal.
The menu offerings at Big Bro Cafe are nothing short of exceptional. The food is undeniably good, and every dish we tried was a delightful treat for the taste buds. The flavors were well-balanced, and the presentation was aesthetically pleasing. Whether you're a fan of savory delights or have a sweet tooth, this cafe caters to all palates with finesse.
What truly sets Big Bro Cafe apart is its attentive staff. The service was impeccable, with the servers being friendly, knowledgeable, and quick to attend to our needs. Their genuine warmth and enthusiasm added a touch of personalization to the dining experience, making us feel valued as guests.
In addition to the delectable food and impeccable service, the coffee at Big Bro Cafe is worth a special mention. The aromatic brews were a perfect complement to our meals, adding to the overall satisfaction.
In conclusion, Big Bro Cafe in Panchkula is a must-visit for food enthusiasts seeking a blend of good food, attentive service, and a pleasant ambiance. Whether you're catching up with friends or looking for a cozy space to savor delectable treats, this cafe has it all. My overall experience was outstanding, and I would gladly return to indulge in their delightful...
Read moreVery bad experience. Highly unprofessional people. We ordered cakes from their website and paid too. And then we waited and waited but no sign of any delivery. We called the phone number that had sent receipt and order details to us on whatsapp. We were told that there was no rider available for delivery and also we had booked the order from third party app with which they were not associated anymore. What nonsense! This same person had sent us the order details and the receipt of payment, but now he was trying to fool us to believe that it was some third party that had taken our order! We had ordered from their website and there was no other way to place the order than through their official app ( they guide you to that). If they are not associated with this app, how come they accept obline orders through this app only? Cheats! My husband went and collected the order himself. The owner and manager played innocent , pretending to be unaware what was going on their website. Strange thing is that it was the same person / phone number (that had sent me the order details and payment receipt) and that same person was acting ignorant about my order. The unneccessary delay in getting the cakes in time ,played spoil sport for the evening. All because of these...
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