Surya Heritage Hotel — Hotel in Kannur

In sweltering heat, I had to go to Kannur. My cousin had suggested the Hotel. It is refurbished / renovated traditional house converted into a spacious and welcoming hotel. It is a place where India's first PM Jawaharlal Nehru had stayed decades back. The beauty of the traditional architecture with its teak wood panelling, furnishing and beams straightaway transport you, to an era past. The reception area is most welcoming with waiting area. Receptionist Ms Sneha was there throughout, making us feel wanted, being there to tend to all our needs from food, beverages, internet, guiding us about the neighbourhood etc. etc. The rooms are beautiful, large Super king beds, comfortable mattress and selection of pillows. Air-conditioner is set at a comfortable level. Rooms have enough storage space. There is provision of 2 lit of water (relief), tea, kettle and milk ( just an advise, leave some Coffee and sweetener too!). Toilets are clean and well stocked from dental kit to shaving kit to soaps and shampoos. Towels were clean. Shower was brilliant for this weather. There is a bar, in case one wants to visit a watering hole. Enough private space to park your car as well for morning walk. Restaurant serves both traditional Kerala dishes so also North Indian and Chinese cuisine. One can ask for typical Malabar dishes. Service is good. Manager was an extremely helpful gentleman who organised our transport and, also made sure our stay was relaxed and eminently enjoyable. Trips to beach, fort, traditional dance museum (and see a performance) or to neighbouring areas like Payyannur for nature walk or Dharmadam for kayaking could be arranged. There are two malls nearby, if you fancy some shopping or do a walkaround for street food. Thanks for lovely stay, do maintain the...

120 year old ancestral house converted into what I’ll call it a boutique hotel . . It’s very exclusive with just 8 rooms , we booked 2 rooms the Royal Heritage n Heritage Grande for 4 nights n 7 nights respectively. . The whole property has retained the old charm of house with modern facilities . . Wooden ceilings , windows , doors and an incredible warm n welcoming energy . . ||Now the real gems of this place |Chef Bhasha , I can openly claim it’s one of the best Kerala cuisine I’ve eaten in life . . He’s so passionate about his cooking n wanting to take you on a culinary journey of Kerala |Deepu n Reji who have served us with love n warmth . . |And the managers n general manager Ajith n Kurien are always there from morning till night ensuring we are having a comfortable stay z . Luckily for us they both have worked with Marriott Bonvoy and I was glad to flash our Titanium Elite status . . . It’s a very bespoke service , everything is catered to your liking n moods n that’s the USP of this property , it wud be a shame to call them 4 star . . ||I visit Kerala regularly , it’s where my roots are n I can bold claim that this is one of the best stays in Mahe - Kannur belt . . ||Now I can visit Kerala often as I found a...

My family and I are regular visitors and our experiences have consistently been delightful, making it our go-to place for celebrations and gatherings. Just yesterday, we celebrated my father's birthday there, and the service was nothing short of exceptional, particularly thanks to a staff member named Chaithra.

Chaithra's professionalism and warmth truly stood out. Her attentive and courteous behavior made our celebration even more special. It's not always easy to manage a big group, especially with two children under 2, but the team handled everything with grace and efficiency, ensuring that everyone from the elderly to the toddlers had a great time. The food, as always, was delicious.

However, it's important to note that while most of the staff are remarkable, our encounters with a staff member named Abhilash have consistently been less satisfactory. His demeanor often appears uninterested and carries a sense of attitude that does not align with the otherwise welcoming and professional atmosphere of the hotel. This has been a recurring observation during our visits, and we hope it can be addressed for an even more pleasant experience in the future.

Despite the minor issue mentioned, we look forward to...