I was here during this navami 2024 evening . We were three people in count. The place was busy on that day, so one of the restaurant staff asked us to wait and informed, as the table gets free they'll have us seated. We waited for almost 45 minutes. In between larger number who came later were being seated. (who reached way later than us). (I understand we all have moments when we want to put ourselves first and this isn’t just an occasional occurrence, However it was the duty of a professionals at any restaurant or any business to understand the basic ethics of first come first serve which is followed for a better customer satisfaction) Since I became confused in this ordeal, I enquired regarding this. The head waiter(Arshad)denied my story rudely. The waiter continued arguing they won't go wrong and insisted they know what they're doing. He was also trying to dominante the conversation. It was very evident at that point the managements selfish needs, and perspectives took center stage, at the expense of others. The waiter went on cutting my reply and trying hard to dominate the conversation, I told the waiter the girl at the reception is a witness to my claim and when we went and asked her, she confirmed that I was speaking the truth thus making my claim legitimate. Then they called the owner who was in the kitchen and I explained the scenario to him and to my surprise he also disregarded the entire situation at that moment and freed the waiter and started to minimise the incident and asking us to wait further with a fake smile and telling us we'll be seated in time. (At that point the owner made decisions that primarily benefit themselves and vilifying customer concern)
Owner prashant totally disregard the issue by asking me - "I can't beat the waiter for this can I? The waiter has been working here only for 2 weeks thats why his behaviour is like that, so let go". And asking us to wait further with a forced smile. I told the owner the answer for that is better trained staff with polite behaviour and understanding professional ethics in work environment. They showed zero ethical boundaries and zero handling in customer grievance. (The waiter was still standing and giving stares at me trying to have his one-up in social situations) It was their -me first attitude and we need volume customers first mind set which happened, not the first come first serve tradition. It showed the lack of empathy and over-generosity to customers large in numbers. (Lack of genuine intrest in customers) Deep-seated selfishness was purely evident. My advice for the management is that, the first step towards change in their attitude is to bring awareness, and recognizing these unethical behaviors in themselves towards customers is crucial in their restaurants journey. So that they can move beyond selfish tendencies and cultivate a deeper understanding of customers needs. For these reasons, I conclude my experience at this restaurant was very regretful. Hope they...
Read moreRasavathi Restaurant: A Culinary Gem in G Mall, Kannur
Nestled in the heart of G Mall, Kannur, Rasavathi Restaurant is a delightful culinary haven that beckons with its diverse menu and warm ambiance. Known for its mouthwatering food, delectable chaats, and sumptuous Kerala thali, Rasavathi offers an authentic taste of Kerala's rich culinary heritage.
Ambiance: Upon entering Rasavathi, one is greeted by a cozy and inviting atmosphere. The restaurant is tastefully decorated with a blend of traditional and modern elements, creating a comfortable setting for dining.
Food Quality: The highlight of Rasavathi undoubtedly lies in its food. Each dish is prepared with meticulous attention to detail, ensuring both authenticity and taste. The chaats, in particular, are a hit among patrons, boasting a perfect balance of flavors and textures that tantalize the taste buds.
Must-Try Dishes:
Kerala Thali: A feast for both the eyes and palate, the Kerala thali at Rasavathi is a culinary journey through the flavors of the region. From avial to sambar, each component is crafted with fresh ingredients and traditional spices, offering a wholesome and satisfying meal.🍛
Chaats: Rasavathi's chaat selection is a crowd favorite, featuring classics like pani puri, bhel puri, and sev puri. The chaats are prepared fresh and bursting with vibrant flavors, making them a perfect choice for a quick bite or a light snack.🥗🧆
The service at Rasavathi is prompt and courteous, with staff members who are knowledgeable about the menu and attentive to diners' needs. They ensure a pleasant dining experience from start to finish, adding to the overall charm of the restaurant.🧑🏻🍳
Overall a must visit place whenever you are in Kannur,...
Read moreRaswati Restaurant was founded in 2020 as a result of a love for excellent desserts, cuisine, and service. The inaugural ceremony on November 3, 2020, with its 1,000 attendees, was the business's first event, and it quickly expanded from a one-man operation. Raswati Restaurant has grown to be one of Ambedkar nagar's most renowned Restaurant Sweets and Bakeries by word-of-mouth, a lot of effort, and a dedication to organising one-of-a-kind events. The best results, in the restaurant's opinion, come from using the freshest ingredients. They work incredibly hard to stay up to date on the newest culinary trends. Additionally, they are driven by a passion for developing unique menus and culinary wonders for their customers. Simply simply, they are here to help you realise your vision. Experience the time tested culinary traditions, recipes and 100% vegetarian tastes of India. Their eclectic menu offers exquisite North Indian and South Indian dishes, Chaats, Snacks and delectable Desserts. They even serve a must-try range of Chinese and Western vegetarian delicacies for those with an international palate. The Rasavathi kitchen meets the highest hygiene and quality standards that exist, utilising nothing but the freshest and finest ingredients devoid of any preservatives. The unique ambience and colourful setting makes us the perfect place to dine with family or just grab a quick meal on the go. Visit the restaurant today and experience the Rasavathi promise of Authentic...
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