The property is good with parking facility, etc., Rooms are just ok with minimal space to move about. Its not a major disadvantage. However, we were not happy with our experience at the property.
The owner, Mr. Binu had been a wonderful host assisting us to reach the property, around 11pm. However, we were upset with the manager at the property. This gentlemen was under influence and i could not go near him. Also, he was so rude and arrogant. There is notice inside the room which states that alcohol and smoking are not allowed, while his own manager was under the influence and smoking happily outside our room. He totally spoiled our mood by his rude behavior.
Mr. Binu - a humble suggestion - It will be good for your business if you keep a manager who speaks politely to the customers. House rules are applicable for all and the manager has to abstain from having a drink/smoke. If i have to visit Vaikom again, certainly i will think twice to stay at Kaayalkaat Homestay. Only because of your manager. Families will not stay at...
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