I had been booked into this place by one of our acquaintance during our week long stay in Kolkata. The rooms were pathetically cramped with 1 feet to spare between the bed sides to the walls, with aged beds, non-functional window airconditioner and bathrooms with stained sinks and comode pots. The rooms smelled bad. The sheets and towels were of a complete different era, the white sheets and towels turned yellow and the turkey towels lost their fluff completely. My mother's room had termites and no other rooms were available to even switch. The lift can accomodate only 2 persons and will most probably not start without the gates being slammed several times. Even if it starts, the start/stop motion is totally jerky causing the user to develop neck sprains. They have stringent check-in policy with requirements of capturing the photographs of all guests, taking a copy of their id's and noting down all the guest movements to the finest details, however poor to very poor maintenance of the rooms and the property on the whole. Will never recommend this place to anyone...
Read moreWe arrived at this hotel after a 19 hour train journey and the rooms weren't ready, no smiles to greet us in fact I don't think I saw one the staff smile once whilst staying there, there were however staff sleeping in the hallway and sometimes even on reception(don't be mean give them a room to sleep in) so you had to step over them, ridiculous, the manager was unhelpful and didn't crack a smile once. The location is awful and as mentioned in a previous review none of the taxi drivers knew where it was when you wanted to get back to it. No restaurant but I personally found the room service quite quick but I did only order tea! The rooms were ok, clean, small but comfortable. One big plus though was the wi fi actually was speedy and had a great signal, best so far out of all the hotels I've stayed in India. All in all the hotel is ok but there isn't a nice feel about it and it's certainly...
Read moreWe were looking for a place to stay for a week urgently as a patient was admitted to a hospital nearby. And among all the weird, overexpensive, posh and other dirty places, only this hotel seemed okay. The charge for a double sharing room was 1700/- per night. The staff were very nice and helpful. But the room lacks a lot of necessary things. The washroom did not have proper hooks to keep the clothes. The room did not have any hook or hanging place for the wet towels or such. We stayed on the 4th floor, room 502 with a cooler AC. We went to check another double sharing room at the 1st floor with Split AC but that was full of flies. So we chose 4th floor. Overall the experience was not bad. But this might not be my 1st choice as a hotel...
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