What a wonderful place to stay and even more wonderful hosts... At first we booked this stay only for one night, so we could reset after a series of flight from Europe and a sleepless night spent at the DEL airport. They welcomed us early in the morning and provided us with a calm room, two large bottles of water and a welcome tea. Since we arrived way earlier than check-in time, our room was not ready for moving in, so they provided us with the back-up room, so we could take a rest. We liked their hospitality so much that we immediately booked two more nights at the Castle Rock, so we could acclimatize properly before continuing our trip in Ladakh. On the next day they moved us over to a bigger room with balcony.
Rooms are renovated and equipped with everything a western traveler could wish. They even have a working desk if you wish to stay for a longer period and work from there. The bathroom is large and of course it has 24/7 hot water.
They have an in-house restaurant for guests and prepare variety of meals on demand. Even late in the evening. Most of the ingredients come from the garden next to the hotel - you can even see the cook going to the garden to pick vegetables for the meal while you wait.
The staff is truly wonderful. The owner is very kind and helpful, but two members of the staff from Darjeeling (don't know their names) really stand out. They are so kind, polite and helpful and really want to make you feel at home.
In the end of our Ladakh trip we came back there to stay for two more nights. So in the end, what was the "solution for the first night" ended up being our second home in Leh for five nights.
Well furbished rooms Very nice garden for relaxation Helpful and kind staff In-house restaurant 24/7 hot water and electricity (back-up generator) Provide ILP for traveling around Ladakh Two cute dogs Market across the street Located in a relatively calm place, 10 minutes walk from the...
Read morenot up to the mark.Very disappointed with the facilities. Liked · The views from the room are good.Hotel location is also fine. new and neat rooms. Disliked · 1. Heating system is in their control. They switched off suddenly in the middle of the night without prior notice. 2. Same issue with hot water.No continuous hot water supply. Also, no hot water before 8am and after 11am. The main problem is that they do not clearly mention or inform any specific timings for room heater/Hot water/ meals timings. We had to followup continuously for the smallest things too.Also, even if we call the reception, there was not proper response. The staff were OK type. They were not aware of the process completely and use to take time to decide & act for the smallest issues and some time, make up some stories and blame it in on others/climate. Also, the food options were very less and they were not able to serve the items listed in the menu. food...
Read moreI recently had the pleasure of staying at Rock Castle hotel in Leh with my family and I must say that it was a delightful experience. The hospitality of the people, especially the owner Mr Gonbo was outstanding. Mr Gonbo was incredibly helpful and went out of his way to make sure that our stay and travel to tourist attractions was comfortable.
Being value to money ,the good quality food and the spacious rooms were a real highlight, providing a comfortable and relaxing environment to unwind after a day of exploring the area. I was also pleased to find that the hotel was conveniently located near the Leh main market.
Overall, I would highly recommend this hotel to anyone visiting Leh. The helpful people, delicious food, spacious rooms, and great location make it an excellent choice for travelers looking for a comfortable and welcoming place to stay staying in budget. If you're planning a trip to Leh, be sure to check out this...
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