Hotel Elegant — Hotel in Maharashtra

The hotel is not difficult to locate as it is situated near Railway gate. But it has (so called) parking space for only 1 sedan and MAYBE 1 hatchback. ||||The rooms in this so called 4-star hotel were very small with minimal thought given to utilities. The closet which did not boast any affluence was enough for only 1 traveller bag. The bathroom, although clean, gave you a feel of a budget hotel. There was no extra bed for the extra person that we paid for, but a mattress was laid down upon asking.||||At night, the split AC kept on making loud noises at regular intervals which resembled as if someone is knocking at the door. Railway engine sirens will give you company all through the night as the hotel is adjacent to the tracks. I had a very sleepless night due to all these distractions.||||We had opted for a CP plan so we dined in the restaurant which was quite below standards. The waiters looked blank in our faces when asked simple questions. An absence of courteousness was starkly evident in their body language. A sense of lethargy prevailed in everyone. The Indian dishes had continental taste, so to say, and the chinese manchurian had a home-made essence. We had to wait for 30 mins after ordering any dish which was disastrous. ||||The complimentary breakfast on the next morning was even worse. Upma and (cold) Idli Sambhar were the only choice which were not pre-served, but had to be ordered as per desire.||||While checking out, we came to know that our rooms on the 3rd floor were recently renovated and the rooms on the 1st and 2nd floor were even worse. We were 3 families who had to just stay overnight, so there wasn't a point in complaining, but I would never...

Positives||1)I was looking for closer location to Mumbai Bangalore highway. This place was 3.5 kms from that. I was okay with that.||2)The room was bigger. I was okay with the size. This was okay for 2 persons but not for third person. Third person would be a crowd.||3)They offered 1 mineral water bottle as complimentary which was good||4)The breakfast was served hot and it was tasty. They served Poha, Upama and Egg omlet (I have stated an important quality issue in my dislikes.||||Negatives||1)Breakfast was hot and tasty except for Egg Omlet as it had smell of oil. I am not sure of the quality of oil used for Omlet or the pan used to shallow fry it (may be it was unclean). When person asked me about quality of the breakfast I stated that. This person when he spoke to an old man he was screaming as to why am I complaining looking at me. This behavior was highly ridiculous. The feedback is always honest and one must happily accept it and must look at it and revert only after checking. The old man has never learnt this such a simple yet very important thing in life. He must be given this feedback which are towards him. This is why for staff they didn't get highest rating.||2)The beds were not hard enough and the pillows were too hard. Hence it was not good for sound sleep. I could sleep well. My wife had disturbed sleep due to this issue. Hence comfort score above was not the best.||3)The toilet door was too noisy when it was...

We booked a room for a night through OYO. Stayed in room 305 from evening of 1st Jan 2016 to morning of 2nd Jan 2016. The rate was Rs.2599/- per night.||The location of the hotel is very far off from the city. Though they advertise as in front of Star Mall, it is not so. In fact it is in front of a railway track and the train siren can be heard in the room, really disturbing especially in the night.||Even though a mini fridge was mentioned in the amenities, the same was missing. Hot water is only available in the morning so had to skip bath after a long journey in the evening (water was chilling cold).||Also missing was a hot water kettle and tea and coffee sachets, which is basic in hotels in Kolhapur.||A foul stink was always emanating from the bathroom drain, and the exhaust could not help.||Though breakfast was part of the price, we had to skip it as it was not ready when we checked out of the hotel at 0800hrs on the 2nd of Jan 2016.||The receptionist asked me for a code which I recieved on my mobile. I gave it to him. I asked what it was for. He then told me it was for feedback. I then realised that he had filled the feedback himself and...