I had an absolutely wonderful experience at hotel ronak! From the moment I arrived, the staff made me feel completely at home. Their hospitality is top-notch—every team member was warm, attentive, and genuinely caring, always going the extra mile to make sure guests are comfortable and well looked after.
The food deserves a special mention. Every meal I had was a delight—fresh, flavorful, and beautifully presented. The breakfast spread had a perfect balance of local and international options, and the in-house restaurant served some of the best meals I've had in a hotel. Whether it was a quick snack or a full-course dinner, everything tasted homemade and thoughtfully prepared.
The rooms were clean, cozy, and well-maintained, and the overall ambiance of the hotel was peaceful and welcoming. It’s clear that a lot of heart has gone into creating a place that feels both luxurious and personal.
Highly recommended for anyone looking for a comfortable stay with outstanding service and excellent food. Wishing continued success to the entire team...
Read moreOur stay at this hotel in Gangtok was extremely disappointing. The food situation was one of the worst we’ve experienced — despite it being a buffet, the quantity was so limited that not everyone could get a proper meal. When we asked for more food, they brought out such small portions that others took it before we even had a chance. It was very poorly managed.
Because of the delay with the food, our checkout was almost 2 hours late. Instead of understanding the situation, the staff were rude and uncooperative. To top it off, we accidentally broke a single glass, and they reacted aggressively — misbehaving with us and even making threats over a minor issue.
This kind of behavior is unacceptable and unprofessional. The management clearly lacks basic hospitality skills. I would strongly advise against staying at this hotel. There are much better and more respectful places to...
Read moreA Wonderful Stay with Amazing Hospitality… From the moment we arrived, we felt truly welcomed. The hotel was beautiful, with clean and cozy rooms offering stunning views. The food was delicious, and the service was excellent. A special thanks to Gaurav bro, who took such great care of us. His kindness, attentiveness, and warm hospitality made our stay even more special. Everything was well-managed, and we had a peaceful, relaxing time. We can’t wait...
Read more