TRIDENT — Hotel in Tamil Nadu

. The restaurant's hygiene standards leave much to be desired, posing a significant concern for potential diners. Tables are often left uncleared for extended periods, while the floor remains unswept, with visible crumbs and debris from previous patrons. The staff, seemingly oblivious to basic cleanliness protocols, can frequently be observed handling food without gloves, further compromising sanitary conditions.||Service at the establishment is frustratingly slow, making dining here a test of patience. Despite a modest number of patrons, orders take an inordinately long time to be prepared and served. It's not uncommon to wait upwards of 45 minutes for a simple meal, leading to a disgruntled and restless atmosphere among customers. The lack of urgency in the kitchen staff is palpable, with cooks often seen engaging in leisurely conversation rather than focusing on expediting orders.||To mitigate these issues, it is strongly advised to place your order at least 10 to 20 minutes in advance, whether you plan to dine in or take out. This precautionary measure, though inconvenient, can save you from the agonizing wait times and ensure that your food is ready upon arrival. However, even this step does little to address the overarching problems of cleanliness and inefficiency that plague this...

I had a wonderful stay in this hotel. Here are the pros and cons during my stay:

Pros: Friendly and supportive staff. Food is good with reasonable price. Good car parking Room booking and confirmation received on time with prompt service Nice flowers decoration at the front

Cons: Not cons as such but I am writing here so that hotel will keep in mind in future.

Although Ooty is a cool place now a days due to summer., definitely fan or ac is a must so that we can use on need basis. Summers are pretty hot at afternoons I felt the need of fan or ac.

Considering the price they are charging ( for stay pricing is on par with top class hotels), they can have some indoor games, etc., for kids

Noticed some flys in rooms and corridors

Overall, It was a perfect stay. Thank you team. I would certainly love to visit again ( provided if ac or fan is available in rooms :) for afternoons., night times anyway it's Ooty)

Thank...

rident is decent property but its not value for money. Actually far from it. There is no reception worth its name, just a small desk acting as reception. Restaurant is part of reception or other way round. It looks like the staff are not professionally trained, they are just assorted mix of amateurs. Receptionist, waiter, chef all are used to manage your bags. The waiter carries the tray in one hand and one bowl in other hand, clear signal that they are not trained. They do not have cold water or ice cubes, they say that its not needed in Ooty. (In more reasonable hotel and cooler Coonoor both are amply available.) They do not know how to manage the customers. The towels, napkins are of inferior quality. Their manager is worst of all. He seems to have no professional experience. He shouts at top of his voice to customers. He has temerity to call his customers as "Nuisance". Would not recommend this...