Margarita Surf Hostel Canggu — Hotel in Pulau Bali

Had a good stay here, I give 4 stars ⭐️ so that there can be improvements of course.

The Manager and staff gave me good price for me last minute and negotiated depending on the quality of the rooms and apartment (which is the one I took) and as I am local it was easy to speak with them directly.

Although I paid but my friends and private pilates clients come they’re not really allowed to stay over and always have the manager stop to ask me who they are and if they staying there. Next time please ask nicely and let me know beforehand if I am not allowed to have friends or clients over. As this is my job and work is Teaching and I do like some friend staying with me sometimes since I am alone can be scary as a Woman.

Location is great though close to where I work so that’s a big plus for me and they have shortcut and CK nearby :)

The room apartment upstairs is big enough but TV unfortunately was broken so I couldn’t use it but at least they placed kitchenette things and mini fridge in there so that’s okay.

Bathroom had no shower head and floor gets really flooded and no curtains so the towels always gets wet.

Beds are okay but linens can be better and fresher (not super clean) and blanket was very thin. Above wardrobe was not very clean just under the AC needs to be cleaned but I didn’t bother anymore and not really complaining but I am sure some people probably would.

Pros: spacious room and has good table for working and wifi was good enough and every room has circuit to top up own electricity ⚡️ on your own or pay extra and its inclusive. AC in room 6 was cold and working well. Has balcony and good airways from back door and balcony door.

Cons: bathroom can be better because of the flooding- and tv should be fixed and checked before anything and fresh linens and blankets should be provided to make customers feel more comfortable. photos needs to be updated. No pingpong table no pool table present there and the bar area and shared kitchen area definitely needs a lot of cleaning and remodeling or renovations.

I stayed only 6 days here and paid for 1 week and top up my own electricity. Was going to stay more but because of slightly not how I expected although the staffs are amazing nice to me, I have to have good bathroom for shower and a working TV as I am alone and sometimes I just want to sit and relax and have entertainment.

Suggestions: stay a week or couple days first and check all rooms before paying for a month just incase does not fit with your needs especially if you have never been to Indonesia or Bali before.

I had a good stay regardless, thank you very much for everything but there are always rooms for improvements and also privacy of customers if for instance I bring a friend over I think should be allowed as some are important clients for my Pilates teaching and manager shall not intrude or interfere in any of customers privacy as being a good hosts means being nicer to customers who are paying to stay there.

Will I come back again ? Possibly and Hope that this place can be more maintained, cleaner and proper service and photos should definitely be updated to its real current state and not older photos so it isn’t misleading.

Note for manager and staff: kindly please check every room before guests leaves to make sure they do not damage the place so the next guests can stay there without any problems like the tv being damaged by previous guest 🙂 and thank you for all the Kindness to me whilst I am there especially the staffs in the photos 🙏🏽 they are nice to me.

Warm...

I wanted to wait some time before writing this review, because I needed to calm down first. But now, after thinking it through, I’m ready to say it: this has been the worst place I’ve stayed at in Bali in my entire year living here.

I could talk about a lot of things: the bathrooms are never cleaned, the internet barely works, the beds and general hygiene are terrible. But I’ll focus on what was truly the “cherry on top.”

One day I left my gym outfit (brand new, branded, and not cheap at all) to dry on a table before going out. When I came back later that day, it was gone. I asked the night staff, and they told me to ask the cleaners in the morning. The next day, I asked about my shorts and they simply said they had thrown them in the trash.

When I asked why on earth they would do that, their answer was: “because that wasn’t the right place to hang clothes.” They even told me that if I hadn’t asked beforehand where to hang things, then it was “obvious” that anything left out of place would be treated as garbage.

I don’t know how others would take that, but for me this is an absolute stupidity. In any accommodation, the bare minimum is common sense: clothes drying is not trash. What was even worse than the loss itself was the reaction of the staff. They laughed in my face when I asked for an explanation, and when I requested the owner’s contact, they gave me the number of… another guest! The owner himself never took responsibility, he even mocked me, saying, “if you want, you can stay longer.” A complete insult.

And let me be clear: I am absolutely certain my clothes did not end up in the trash. I am convinced someone from the staff took them. Because honestly, who throws away a brand-new branded outfit in perfect condition? Whether it was theft or negligence, both are completely unacceptable.

This place is filthy, with bathrooms that are never cleaned, internet that doesn’t work, and completely unprofessional staff. I have never felt so frustrated and disrespected in an accommodation. And the worst part: nobody, neither the staff nor the owner, took any responsibility.

If I could give it less than one star, I would. For me, this place is a total waste of money and an awful experience I wouldn’t wish on...

Pros

The private rooms facing the main swimming pool had bathrooms with great natural lighting. This can be hard to find. The location is just outside of canggu near a pretty rice field. Spacious room. There is smart TV inside room. Hot water. Great wifi.

Cons

This is the worst hotel I stayed at in Bali. The pictures posted online are old. The budget room looks very different than the photos online. It was very dirty.

This hotel is overpriced. I did not stay at the cheaper nicer hotels bececause they were fully booked, but I stayed in them before.

Their pet dogs bark and one had a bloody nose. One dog was aggressive towards hotel guests and tourists passing by outside the hotel.

A worm came out of the shower drain after I showered and I was extremely grossed out.

Receptionists knocking on my door numerous times in the morning and waking me up is unacceptable. Receptionists should wait for guests to come to lobby. Coming to the door disturbing guests many times is annoying.

No towel available to dry myself after shower. Was given a smelly mini blanket with animal hair all over it.

Received a knock on the door. I thought it was someone with a towel. No, a man was with a potential future guest and wanted to show him our room. We were stressed. I told him my husband is in the bathroom that he showered and is naked because he needs a towel. All the hotels towels were wet from rain. He asked to show this boy our room again. My husband stuck his head out of the bathroom and said okay show him fast. This was very weird.

Ordered a smoothie bowl. It was the worst smoothie bowl I’ve ever had. Room temperature. It was just dragon fruit blended with some granola and a dab of yoghurt.

Day of check out a boy hotel guest said one of the dogs was diagnosed as having a parasite. This dog had a bloody nose a lot of the time. Not safe to have it around guests. The boy needed donation to save its life with a vet procedure. He was panicking and I felt bad...