Ariel House — Hotel in Dublin

Overall, considering the price, the quality wasn’t so great as I expected from Booking pictures and reviews. The rooms looked worse than in the pictures. Reception staff were rude, and their behaviour didn’t match what you’d expect from a 4-star hotel but at least managers apologised for their staff behaviour, I can imagine it can be difficult to find competent and polite employees for night shifts. Breakfast was okay and ladies serving breakfast were nice and kind.

Unfortunately evening receptionists were very rude and arrogant. Only later I found out that I am not the first guest complaining about the receptionists.

When I arrived, they put me in a room with windows facing a noisy service area and clearly differing from the room I booked. In the morning, I was woken up by loud noises and workers right outside my window (who could even see through the windows inside my room). The room was a bit old and rundown, with peeling walls and old carpets.

Hoping for a solution, I went to the front desk and I was promised to be given another room. Later in the evening (around 10 pm) the receptionist explained he needs to move me and give me another room - back to the basement floor.

The receptionist was apparently trying to get rid of my complaints saying the room had just been refurbished which is the reason why it looked differently than on booking (this was a complete lie since the room on booking had a large bathroom with a bathtub whereas the room I was offered had a tiny shower). It was clear that the hotel’s reception is either grossly incompetent or simply didn’t care about their guests.

In addition to being incompetent, the receptionist was very rude and arrogant and I had quite an unpleasant discussion with him in the evening. His manager later apologised and offered me to change my booking free of charge. Managers were nice and tried to find a solution, however, they should do something about...

A most delightful experience at Ariel House, nestled in the heart of Dublin. This charming establishment, having undergone a recent yet tasteful refurbishment, splendidly combines the grandeur of old Irish style with impeccable cleanliness and modern comfort. The refined interiors exude a timeless elegance, where every corner radiates a sense of calm sophistication, making it the perfect retreat for those seeking both luxury and tranquillity in Dublin.

Noteworthy for those with an automobile, the free parking provided is a rare and appreciated luxury, ensuring a seamless and carefree stay. Upon arrival, one is immediately greeted with the warmth and hospitality that Irish service is renowned for, setting the tone for a most pleasurable visit.

The room itself was simply impeccable—exceptionally clean and charmingly appointed. However, to be ever so peachy, I must mention that the bathroom, while pristinely maintained, could have benefited from a slightly larger radiator, as the bathwater was ever so slightly cool. Additionally, while the overall cleanliness was superb, a few bathroom accessories did show signs of wear, with some rust appearing on the fixtures. A minor detail, to be sure, but one worth noting. As for the breakfast, it was nothing short of extraordinary. The spread was handmade and prepared à la minute, a delightful indulgence for any discerning guest. The pancakes were, to put it plainly, superb—fluffy, light, and utterly irresistible. My children were particularly enraptured by the delectable offerings, a testament to the high quality of the food and the care with which it was prepared.

In conclusion, Ariel House offers a delightful blend of traditional Irish charm, modern comfort, and impeccable service. It is a perfect choice for those who seek a refined, yet homey, place to stay in Dublin. Highly...

We stayed for a total of 6 nights here and had a relatively comfortable holiday.

Positives: nice, old house in a very beautiful neighbourhood staff at the reception was very helpful in booking us early taxis and preparing our take-away breakfasts on days we couldn’t enjoy the on-site one clean rooms

Downsides: breakfast is a mess. It all depends if you get a reliable server or not. You can wait up to 45’ just to be seated in the overly warm breakfast area. If you continue to be unlucky after you get seated, you can wait up to 30’ more to get your food. The worst part is, you’ll see everyone else around you come and go and you’ll still be there. some people reserve tables for breakfast, which for a salon that has 8 tables in total is completely ridiculous. To have people waiting for a table while holding off a reserved table where the guests were an hour late to it is something I’ve never heard of. again on the breakfast, now talking about the food itself. The menu is interesting indeed, but there is not much of a variety if you spend some days there. I asked for some fresh veggies one day, and they looked at me like i was an alien… like.. the menu is only the one in front of you, basically they couldn’t accommodate any other request. Which would be understandable if this guesthouse wouldn’t be so large, making it the size of a proper hotel in the end. in regards of the room, the bed is very small (140x200), making it difficult for tall people like ourselves.

In the end, everything was optimised for profit, not for the comfortable stay of the guests. Very dissatisfied considering the high cost of the stay (over 1000 euros for 6 nights) and the services...