Since our first unforgettable stay at Relais degli Angeli in 2019 , we have happily returned every year to this lovely boutique hotel .A former noble palace , Relais degli Angeli has been carefully & lovingly restored . The website has great information and photos that I found to be very helpful . The location of the hotel allows for an easy walk to the many historic sites. Piazza Gramsci bus station is very close by making it a little over an hour trip from Florence .A huge thank you to Giulia, Federica, Flaminia , & Valentina the "Angels " of Relais degli Angeli . I do not say that lightly ! They are all professional, welcoming , dedicated , attentive , diligent & make their guests comfort a top priority . My husband & I especially enjoy the serene & relaxing atmosphere throughout Relais degli Angeli that results from the expert management . We know that whatever we may need will be taken care of efficiently : answering my emails, arranging our transfer from the airport , restaurant reservations , mapping out directions ,calling for taxis , laundry service & more . Our favorite Zaffiro ( sapphire ) Deluxe Room was reserved for us as we requested. The layout suits us perfectly . After entering there is a hallway with a big wardrobe , another closet with drawers , & also a minifridge . Off to the right is a white Calacatta marble bathroom that is simply exquisite ! The shower is large , & the water pressure is excellent . The heated towel rack was especially appreciated in the winter .The vanity has two sinks & more storage space underneath where thick cozy robes and slippers can be found . There is plenty of room in the tastefully decorated bedroom . The bed is made up with the softest linens , & we always sleep well. There are common rooms on each floor where you can sit &relax if you so choose, & all are beautifully furnished . Wherever you go in Relais degli Angeli you will find the rooms to be simply stunning ! An extra big thank you to Daniela who made sure the Zaffiro Deluxe Room was immaculate the entire week ! We appreciated finding everything in perfect order when we returned each afternoon Breakfast ( included ) is definitely a highlight for us ! So much care & attention is taken in the arrangement and presentation . The tables are set with lovely china & linens making the dining room even more elegant . In warmer weather , we like to enjoy breakfast on the large terrace that has views of Basilica San Domenico & the Medici Fortress. The tables and buffet are laden with a great variety including the most scrumptious pastries from their own bakery , fresh fruit, yogurt, meats , cheeses , cereals, mini sandwiches, scrambled eggs , bacon & more . Everything is fresh & delicious ! Our cappuccino and double esprseso with hot milk are perfectly prepared and brought to our table. , I can't describe how relaxing and wonderful it is to linger over breakfast in the beautiful & quiet dining room . I can never say thank you enough to Giulia, Federica, Flaminia, Valentina & Daniela for our fabulous week at Relais degli Angeli . We have already made a reservation for our next stay . We would not think of ever staying anywhere else ! Grazie mille Peggy &...
Read moreThe Relais is a lovely boutique hotel. Every detail reveals the care-and may I say the love- taken in decoration.|Location is at walking distance from every interesting place in Siena and if we had had more attention we could have walked from the bus station. We discovered afterwards that it was not so far away. When we left Siena we rented a car: Parking service provided by the hotel (though you pay them, not the Relais) was quite good.|We arrived earlier than check in time and we left our luggage- without any trouble- in the sitting room .|Check in was easy and though it is true that the elevator is tiny, we had no problem with it.|Room was quite spacious, and had a workspace. As an avid reader, I would suggest a more powerful nightstand. The bathroom has two compartments:one has a shower, a sink and a large mirror. The other The toilet bowl and also a sink. Both are very modern, clean and practical.Many amenities and clean , thick towells provided.|Breakfast is good enough though I would like to have more fruits, but perhaps it is because I love having many fruits during the early morning. Orange juice came fresh from the kitchen, as did the requested infusion.|Last but not least, Federica -I believe this was the name- was not only kind and friendly but very helpful. She helped us with many directions and gave us a list of restaurants to choose with details of distance from the hotel. Useful!!!|Location was quite convenient to walk during the night and to go to diner and come back.|At night, Relais provides you a key and a password so you can arrive as late as you like.||In short words: a lovely place in a lovely medieval city. Very helpful and...
Read moreGreat hotel in the Siena City center. The Ruby room in which we stayed was spacious and beautiful with painted vaulted ceilings. The hot tub in the the room was an excellent addition and provided great relaxation after long days of trekking around sightseeing. There were two TVs, one in the bedroom and one in the bathroom. Breakfast is included and had a variety of tasty offerings: scrambled eggs, bacon, meats and cheeses, yogurt, fresh produce, and pastries. The staff is supremely friendly and accommodating. They even brought my girlfriend a cupcake with a candle in it one morning because they noticed on her passport that it was her birthday -- a very nice surprise! There were a couple of problems, like the bathroom door not being able to close due to warping (we propped the small trash can in front of it to achieve as much privacy as possible). The area with the couches could have used a coffee table and an anti-slip mat under the rug. The bed was a bit firm for me even though I like a firm mattress. But these were fairly minor offenses given the beauty of the rest of the services and accommodations (though these are why I gave it four stars instead of five). My girlfriend and I and loved it. She even said she felt like a princess staying there as we went for her birthday and everything was so nice. I would...
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