A fantastic place with incredible service! The hotel offers a shuttle service to Arima Onsen Station. It's a large hotel with many floors and rooms, and the views from both the lobby and the rooms are spectacular. Although the hotel is quite big, you won't get lost, as Ms. Hina Nushiyama provided clear directions regarding the location of the rooms, onsen, and restaurants at check-in. There’s also a small path that leads to the souvenir shop street, which takes about 10 minutes to walk. During breakfast hours, it can get quite crowded, so you might have to wait for a table.
Special thanks to Hina Nushiyama for helping us rearrange our dinner time, as there was only one dinner slot available when I made the reservation. Thank you so mcuh Hina...
Read moreA fantastic place and incredible service! Top notch! I was traveling w my old mother who has mobility challenges. Arrived late and realized that we were assigned to a smoking room (the hotel still had the limited number of rooms for smokers) although we requested a non-smoking room. The issue was quickly resolved by a reception Mr. Oshima and due to the room unavailability, we were assigned to one of VIALA rooms on the top floor. The room changed my perception about a hotel stay - a spacious living room and a tatami room, a bed room, two toilets, and the best, an in-room spa (onsen)! All overlooking beautiful Arima area. I was able to stay with my mother all the time. It was a memorable experience and will come to stay here as many...
Read more有馬温泉の温泉街から少し離れたところにありますが、その分静かでゆったりと寛ぐことが出来るホテルです。充分な広さの部屋からの眺めも良く、自然豊かな空気を堪能できます。部屋の広さと比較するとバスルームはやや狭いように感じますが、広々とした大浴場があるため、ほとんど気にならないでしょう。||ホテル内には、大浴場やレストランだけでなくプールやフィットネスジムも併設されています。ホテル内でほとんどの生活に必要な施設が整っているため、ある程度まとまった期間の滞在にもうってつけのホテルと言えます。子供やお年寄り、障碍者も利用しやすいような配慮も多く、誰でも気兼ねなく利用できるのも素晴らしいです。||||有馬温泉街の高台にあるため、有馬温泉駅から徒歩での移動は、それほど遠くはないとは言え坂道を上がるのに苦労します(特に大きな荷物を持っている場合)。大人数であれば車での移動が最適ですが、温泉街の道は狭く一部の道はすれ違いが出来ないので注意が必要です。また勾配にホテルが建てられている関係上、ホテルの内部構造はやや複雑です。小さな子供は迷子になりやすいので注意が必要です。||無料で利用可能なインターネットサービスがありますが、上りが非常に低速です。仕事目的での滞在ではやや不自由さを感じるかもしれません。||||一部でやや難がありますが、スタッフの接客対応を含めても総じて素晴らしいホテルだと思います。||||The hotel is located a short distance from the hot spring resort of Arima Onsen, but that doesn't stop it from being a quiet and relaxing place to stay. The view from the ample sized rooms is good and you can enjoy the natural atmosphere. The bathroom seems a bit small compared to the size of the rooms, but you'll barely notice because there is the spacious large bathrooms.||The hotel has a swimming pool and fitness gym as well as a large bathroom and restaurant. The hotel has all the facilities necessary for most of the activities, making it a great choice for a stay of some length. It's also great that there are many facilities for children, the elderly, and the physically challenged, so everyone can use the hotel without hesitation.||||The hotel is located on high ground in the Arima Onsen town, so if you're walking from Arima Onsen Station, you'll have a hard time getting up the hill, even if it's not too far (especially if you're carrying a lot of luggage). If you're traveling with more than one person, it's best to drive, but be aware that the roads in this area are narrow and you can't pass each other on some of the roads.||Also, due to the fact that the hotel is built on a slope, the internal structure of the hotel is a bit complicated. Small children can easily get lost, so be careful. There is free internet service available, but it is very slow, especially upstream. If you are staying for work purposes, you may find it somewhat inconvenient.||||Although there are a few difficulties in some points, the hotel is generally excellent, including the staff's...
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