They told me the breakfast is 2000yen including tax per person in the email, but it's actually 2420yen when I pay for it, they didn't notice us the price is different before we ate the breakfast, they seems not welling to pay me back the money thay scammed, a very bad experience.
I stayed for 3 nights and my plan did not including breakfast, so I keep asking them when should I pay for breakfast? I ask 4 times first time when I check-in, second time before eat the breakfast third time after I eat, forth time when I check-out.
All the staff just keep telling me pay later, until I check-out they still didn't let me pay for it, so I ask them again, and it wasted me 20mins for them to check why I didn't pay for the meal...I I'm about to be late on shinkansen!!!!!
Also I keep trying to book breakfast seat in advance, but they don't accept booking, so while we wait around 10mins I ask the staff how long we need to wait because it still gonna cost long time we would like to eat somewhere else. but he just tell us keep waiting in very formal way and walk away.
They really need to be...
Read moreBest thing is the location but the room is so tiny. I travelled with a small roller bag and it was a challenge in terms of where to put it in the room! The rates were high in terms of what was provided.||||There’s an excellent yakitori place worth visiting. Good food, very pleasant staff and ambiance (pleasant jazz music in the background). It’s a small place run by the male chef and 3-4 young staff - all helpful and obliging. They have an English menu so you can be assured you don’t eat something you don’t like. I’ve stayed away from yakitori places for years because it’s like Russian roulette not being able to read the Japanese menu. Also at this place you don’t walk out smelling of your dinner. Good sake selection available. ||How to find this gem: from the hotel lobby, turn left and walk towards Daiso. Across from Daiso you’ll see a huge Korean restaurant. This lovely yakitori place is next to the Korean place. Has white lanterns on the outside. ||A good alternative to all...
Read moreBest thing is the location but the room is so tiny. I travelled with a small roller bag and it was a challenge in terms of where to put it in the room! The rates were high in terms of what was provided.||||There’s an excellent yakitori place worth visiting. Good food, very pleasant staff and ambiance (pleasant jazz music in the background). It’s a small place run by the male chef and 3-4 young staff - all helpful and obliging. They have an English menu so you can be assured you don’t eat something you don’t like. I’ve stayed away from yakitori places for years because it’s like Russian roulette not being able to read the Japanese menu. Also at this place you don’t walk out smelling of your dinner. Good sake selection available. ||How to find this gem: from the hotel lobby, turn left and walk towards Daiso. Across from Daiso you’ll see a huge Korean restaurant. This lovely yakitori place is next to the Korean place. Has white lanterns on the outside. ||A good alternative to all...
Read more