City Hotel — Hotel in The plateau of Dukagjin

We had booked a family room for 5, so were a bit non-plussed when it turned out to have one double sofa bed and two singles. Our 7yr old daughter was offered a cot (!), which we declined, and had to take a second twin room at extra cost instead. The rooms are large, comfortable and clean, but we found three working plug sockets between our two rooms, one minibar fridge had to be turned off as it was getting extremely hot, the bathroom lighting had a bizarre ultraviolet base setting and the key cards worked only sporadically. Where the hotel really let us down was our second night, where our extra twin room was unaccountably given to some Belgian cyclists while we were out at dinner! Although a replacement room was rustled up quickly enough, we were displeased to discover that the new room was a twin with a third mattress on the floor, an option that was not offered for our original family room. As a couple with three small children, this was what we had been led to believe we had booked. ||Breakfast is an unappetising attempt at a continental selection, service good if a little chaotic. Not sure we would stay again it’s it’s also on the expensive...

We booked 2 rooms for 7 nights at City Hotel. Friendly staff, good WiFi but not in all rooms, breakfast is average and never changed the whole period of my stay, no telephone in the room so had to go to the reception down when there is any issue, rooms were not cleaned 2 times for no reason, TV not working but fixed on the third day. Room 304 is small has no view at all while Room 302 is so big with a great view but WiFi is horrible. Overall, nice and friendly staff, willing to help, smiling all the time. Location is perfect, 3-5 minutes walk to Shadervan square. Hotel area is very close to many shops and mini market as well as cafes. So it’s centrally located. Toilet amenities are excellent both cold/hot water, slipper provided...

We booked 2 rooms for 7 nights at City Hotel. Friendly staff, good WiFi but not in all rooms, breakfast is average and never changed the whole period of my stay, no telephone in the room so had to go to the reception down when there is any issue, rooms were not cleaned 2 times for no reason, TV not working but fixed on the third day.|Room 304 is small has no view at all while Room 302 is so big with a great view but WiFi is horrible.|Overall, nice and friendly staff, willing to help, smiling all the time.|Location is perfect, 3-5 minutes walk to Shadervan square. Hotel area is very close to many shops and mini market as well as cafes. So it’s centrally located. Toilet amenities are excellent both cold/hot water, slipper provided...