Hotel Lost — Hotel in Medawar

Rude and unwelcoming staff and generally not experienced professionals in the hospitality business. The main focus for them is the bar and the restaurant. I suggest you to focus on that because hosting guests is an art and serious business. |From the moment we arrived we felt unwelcome. No explanation besides “breakfast starts at 8.30” - “oh but we leave at 8” … silence. |“Here is the key to your room” full stop, nothing else. No offerings to help us bringing the luggage upstairs - nothing ! |We had to figure out ourself where the hair dryer was, which was weirdly not in the room but in the common hall ( why would you not invest in 5 hairdryer so that each guest have its own ? What if we decided to shower all at once ? ) |Same goes for the kettle .. ||The room: the design is nice though in any western country the bathroom will be considered illegal but fine.. no privacy if you are traveling with a companion. |Pillows… guys ( owners / managers ) have you slept in your rooms ? Because if you did, you would know that nobody would sleep comfortably on those pillows. ||The noise: probably the noisiest room I ever set foot in. It is impossible to sleep and it is not only of its location but also because of the poor quality windows. I went to bed at 12 am and managed to fall asleep at 5 am out of exhaustion, only to wake up 2 hrs later. |The sounds of motorcycles, honking, car big and small, people laughing, screaming or simply talking, will accompany you for the entire night. |Again, when asked for assistance, they simply said “ hotel is full” no apologies or Whatsoever. |The staff itself will stand outside the building careless that there are sleeping guests upstairs. |Again, clearly you have never slept in your rooms because if you did, you would pay your guests to sleep there and not the other way round. ||Skip the hospitality business and leave it to the real professionals who truly know...

My experience at Lost Hotel was nothing short of outstanding. From the moment we arrived, the level of guest service was beyond words.. truly on par with the standards of 5-star hotels like the Four Seasons chain! The team was not only warm and welcoming but also impressively attentive. Every request we made, whether it was an early check-in or special arrangements, was accommodated effortlessly without having to ask multiple times, which was the case in the previous 5-star hotels we stayed in.

We were particularly impressed when the team offered a free upgrade to the room and an early breakfast for us because we were checking out ahead of schedule, a thoughtful gesture that truly reflects their dedication to guest satisfaction.

The hotel itself is beautifully designed, with an interior that strikes the perfect balance between charm and modern comfort. Our room was elegant, well-equipped, and had all the thoughtful amenities one could hope for. Special kudos for having a bidet in the bathroom which is often overlooked even in luxury hotels.

We came across this place completely by coincidence while looking for somewhere to stay for just one night and honestly, we wish we had stayed longer. Lost Hotel is a true gem, and I wouldn’t hesitate to return or recommend it to anyone...

I visited Lost on a Monday afternoon and regrettably had an unpleasant experience. We ordered a truffle pizza, margarita pizza, and a risotto. Our disappointment began when the waitress informed us that they were out of burrata just when the truffle pizza was almost ready to be served. Unfortunately, the truffle pizza arrived dry and lacking in cheese, leaving us underwhelmed.

To make matters worse, the truffle pizza was incredibly soggy. We brought this issue to the waitress's attention, but she seemed to brush it off, promising to inform the chef, which apparently she did not do. We were left without an apology for the subpar dining experience.

Our final disappointment came with the lemon risotto, which was far from enjoyable. It had an overwhelming and unpleasant onion flavor, with sizable, unappetizing onion chunks that made the dish nearly inedible.

Overall, my visit to Lost on that particular Monday was marred by a series of disappointments. The lack of burrata, the soggy truffle pizza, and the unpalatable lemon risotto left a lot to be desired in terms of both food quality and...