Hotel Monterrey Macroplaza — Hotel in Nuevo León

Don't let the photos fool you, everything about the rooms is from the early 90s (including the carpet). Half the lights in the room don't work, there are two plugs in the whole room, half the switches don't do anything, and i have to scan my key card 5 times to enter my room. Then there's the pool... no one bothered to mention in advance that it was closed until further notice. But the biggest issue is that the weekend i was there, it reached the mid 90s two consecutive days. The website advertises AC as a feature, so the first night, i mentioned my AC wasn't working, and the concierge told me "it's because it wasn't hot today, so the whole hotel's AC system is off, but will be back on tomorrow when it's really hot." The next day, with a high of 96 degrees (36 c), i see the AC is still not working, so i call the concierge, and they tell me that the AC for the whole building is actually off until the summer when it gets hot again (despite what the concierge told me the previous night). They advised me to open the windows if it's too hot (again, 96 degrees outside)... so i have to stay in this 85 degree room with no AC. Was better off paying a bit more and...

The biggest plus of this hotel is the location and price. Its located across the beautiful Macroplaza and Barrio Antiguo, its next to the subway entry and it is surrounded by shops, malls and a few bars nearby. A place to hang your hat and move on, I didn't spend much time in the hotel but the room was basic, a little outdated but doable. Its about a $18 dll ride from the airport and the can drop you off right in front since its in the corner. I waited about 2 min for check in, they ask you for basics... passport, etc. Check out was about 5 min, they checked for extra chargers but that was it, I liked that I was able to go get a 12 pack of beer and brought it to the room without getting weird looks or someone saying I can't bring that into my room. You can spend 20-30 bucks more for a "better" hotel if you plan to spend your whole trip in Monterrey in the room but that money in Mexico can get you a really good lunch or dinner and a few shots. I don't know what you may pay but its a really good deal. I was up on the 7th floor,...

The location of this hotel is excellent! It's right in the middle of downtown and a shopping center so there are plenty of stores and restaurants. Plus it's right off of two great streets. On one side you have a park with great sculptures and a beautiful fountain. On the other street is one of Monterrey's busier streets with so many stores, restaurants, and entertainment establishments. You can walk anywhere and find what you need. The hotel itself could have been better. The rooms were dusty and the white bedding had black spots on it. We had two rooms on two different floors. The one on the 4th floor was extremely outdated and had carpet which gave a muggy scent. The one on the 6th floor was better renovated with no carpet but the floor was dusty. We also didn't have a great experience with the hotel restaurant. Overall, we really enjoyed the location of the hotel but the hotel itself, would make me think twice about staying...