Hotel Esencia — Hotel in Quintana Roo

Art, History, and Welcome Spirit

Nestled in the heart of Riviera Maya, Esencia Hotel stands as a testament to luxurious tranquility and unparalleled hospitality. The property’s futuristic minimalist wellness suites seamlessly blend contemporary design with serene comfort, offering an oasis of relaxation and rejuvenation for discerning travelers. Each suite is equipped with wellness amenities, including static bicycles, promoting a holistic approach to well-being.

Upon arrival, guests are greeted by charming art installations featuring welcoming pineapples, setting the tone for a warm and inviting stay. The hotel's rich history, once owned by Italian duchesses, adds a layer of timeless elegance and cultural significance to the property. This unique blend of art, history, and modern amenities creates a captivating atmosphere that enchants every guest.

Remarkable Staff and Their Enduring Commitment

Esencia Hotel's exceptional reputation is significantly attributed to its dedicated staff, whose recognition and unwavering commitment have fostered a perpetual stay culture. Despite changes in ownership or brand, the staff's loyalty remains steadfast, a testament to the hotel's nurturing work environment. Diana at reception, Mauro the attentive waiter, David the skilled bartender at Mistura Mexican-Mediterranean Beach View Restaurant, and Omar the ever-helpful bellman exemplify this dedication. Their professional and warm service enhances the overall guest experience, making every stay memorable. The maintenance team's long service ensures the property remains in impeccable condition, while Darinel's culinary recommendations, like the delightful Buda Bowl, add a personal touch to the dining experience.

Visionary Leadership and Hospitality Jewel

Congratulations to Mr. Kevin for achieving such a unique hospitality jewel. His visionary leadership has guided Esencia Hotel to new heights, creating an environment where both guests and staff thrive. His commitment to maintaining the highest standards of luxury and service is reflected in every aspect of the hotel.

Carolina’s Exceptional Professionalism

Carolina’s amazing and professional work has been instrumental in shaping the guest experience at Esencia Hotel. Her meticulous attention to detail and commitment to excellence are evident in every aspect of the hotel’s operations. Carolina’s leadership ensures that guests receive the highest level of service, contributing to the hotel’s stellar reputation.

Dining Excellence

Esencia Hotel boasts a range of dining options that cater to diverse tastes and preferences. Guests can savor the finest dishes at Mistura Mexican-Mediterranean Beach View Restaurant, indulge in the sophisticated ambiance of Beefbar—the first of its kind in Mexico—or enjoy a casual meal at Café Esencia. Each restaurant offers a unique culinary experience, enhancing the overall appeal of the hotel.

An Award-Winning Gem and Wellness Haven

Esencia Hotel, the first and only Five Diamond Award property in Mexico, is set to redefine luxury hospitality. The tennis court, also serving as a heliport, will soon transform into a premier pickleball court with high-quality paddles, balls, and comprehensive amenities like refreshments, towels, and concierge butler service. Guests can enjoy the resort's wellness offerings, including a state-of-the-art fitness center, yoga activities, and water-based amenities. The hacienda-style construction complements the serene ambiance, while wildlife protection measures, Miskito protection, and available umbrellas enhance comfort and well-being. This transformation aligns with Esencia's commitment to a holistic wellness experience, making it a leading destination for both luxury and sports enthusiasts.

Warm...

Hotel Esencia is the perfect blend of elegant, secret and chic. If you are driving north on the 307 you will miss it if you blink. It is a nondescript green sign on the side of the highway. But if you are lucky enough to pull off in time, a secluded paradise awaits. ||Apparently it was the private villa of an Italian duchess (part of the Ferrari family?) in the 90’s to early 2000’s before being turned into a boutique hotel. She must have been quite the partier because the place is sick. ||You walk along a narrow jungled path until you reach an open plaza with perfectly manicured St. Augustine grass, peacocks and a well designed restaurant patio, adorned with hammocks and chic loungers. ||Continue along the path and you eventually get to the main house which is a stunning white and terracotta building with a beautiful salon where they have an afternoon tea and coffee service. Step out onto the patio and you are looking at the most perfect pool and just beyond that, the Gulf of Mexico. ||Everything is perfect. The colors the smell, the iguanas and the faint but repetitive lapping of the small waves. ||While the set and setting are perfect it is the quality of service and friendliness of the staff that stands out. I have a natural aversion to being waited and doted on, it makes me uncomfortable and aware of the unfairness of our economic system, think White Lotus. But at Esencia while the service is absolutely impeccable the staff was easy to talk to, funny and it wasn’t long before I was practicing my Spanish and making jokes. Everyone was personable and attentive; Kennedy, Alfonso (Poncho), Francisco (Pancho), Apollo, Willy, Daniel, Elias, Marcos, and others who I can’t seem to remember (I blame the Palomas Xatics, best drunk out of a cold coconut). By day two it felt like we were surrounded by friends more than staff. The attention to detail was also impressive. At 4pm everyday they switch out the pool lounge chair cousins from white to black. It took a decent amount of effort and had they not done it I probably would not have noticed, but once they did do it I understood why. It changed the whole vibe from “pool day” to “romantic cocktail hour”. Another detail that I absolutely loved is that during the turn down service they wrap your cell phone code in a little embossed leather band. ||One of the coolest parts of Esencia is that they have access to a private cenote/mangrove lagoon that is home to a family of manatees. Unfortunately we did not get lucky enough to see them despite taking the tour twice (thanks Marcos). ||The beach is picturesque, although there was a decent amount of seaweed, which is unavoidable this time of year. ||We had 2 different rooms over the course of the stay. Both were big, airy, super white and clean which gave them a modern yet refined feel. Both rooms had personal plunge pools that we sat in each night enjoying the sunset. ||Over the course of the four days we barely got a chance to experience the amenities. We did take a tour of the spa which was really cool vibey. It felt like you were in a shamans home, in hindsight I wish I had spent more time there…I guess there is...

This hotel exceeded all expectations on so many levels. We stayed as a family of four in two jungle suites with plunge pools and our rooms were relaxing, peaceful, immaculate and just stunning with every amenity and more. On arrival we were treated so kindly and it was completely obvious from the outset how proud all of the staff are about their workplace. We had Alejandra as our concierge for our stay who was professional, friendly , kind and second guessed all our requests and requirements. She is an absolute credit to your hotel…In fact all of the staff were always one step ahead of us without intruding. My teenage son happened to mention that he would be visiting the Jungle Gym in Tulum and Alejandra rang them without asking us just to check age requirements to use the gym just so we didn’t make a wasted journey. She was also aware of our love for animals and made sure we were booked in to swim in the cenote with the family of manatees and also arranged for us to help release the newly hatched turtles in to the ocean one evening. She supplied us with food to feed the resident turtles in the small cenote on site and also sorted a time for us to use the tennis court with all of the equipment ready for us as we arrived. When she wasn’t around all of the concierge team were kind, knowledgeable and helpful. The food and drink in the restaurants and on the beach was great and all of the staff in the restaurants were charming and fun. We were slightly concerned before travelling that the hotel may be a bit stuffy or hushed but the atmosphere was just perfect and we felt so comfortable from the moment we arrived until we left. The beach was just stunning and even though there was a big arrival or sargassum whilst we there it was dealt with quietly, efficiently and the beach was pristine again when we left. There were just so many memorable moments during our stay and the surprises at every turn blew us away. Before I left I was kindly shown a few of the other room types available and all of them were very special for different reasons. On our last morning we were all very sad to leave and our last surprise was a lovely leaving gift and our hire car had been cleaned and vacuumed ready for our journey to the airport! Mr Wendle….. I have stayed in many stunning properties throughout the world but yours brought me to tears on three or four occasions and you should be extremely proud of the most amazing hotel that is made so very special by your wonderful staff…. It is hands down the most special place I have stayed and this is mainly down to your wonderful staff and the amazing atmosphere they create. We have been home now for 2 days and I am yearning to come back… thank you for sharing your...