Hotel Santa Ana — Hotel in San Miguel de Allende

We stayd at Hotel Santa Ana on December 2019.||It was for 3 adults, 2 night stay and we booked a room with 3 double beeds as we did not want to share a bed.||The roomitself had a good space, but there were some stairs to go up and then down to get to it, so consider this if you have someone with limited movility.||The bath looked like renew but it was a little bit small, the ceiling was rather low so not good for tall people.||One big thing we noticed was the lack of surfaces to put your things. The only char in the room was storing the blankets for the beds, and there were no additional chars, or table or vanity in the room so this was hards. You usually looks where to put your personal things overnight, or a char to place your bags but there was nothing. So it would be a nice addition if they could add something to the room.||The parking was free, which is a good deal, but is not on the premises but around the corner, and you need to leave your keys. So this oculd be a detractor for people who does not like to leave the car keys to someone else.||But overall, for the prices you can find at San Miguel, this place is a good match and is within walking distance from the center.||They also had a small cafe which I did not had the chance to test but it smelled good and could be a good option because the prices were cheaper than...

DO NOT STAY! save yourself some trouble their pictures LIE the Owner/Manager doesn't have CLASS on how to talk and solve issues at her hotel with her guests. Me and my own friend stayed we were in SMA for work not for pleasure, first they don't tell you y are remodeling inside so it's noisy, they no PARKiNG LOT they don't tell you that you have to pay extra 150 pesos per day for parking around the corner on a parking lot, STAFF is ok except the owner who says she doesn't have to let you know inside her hotel you can't sleep, the road they are own specially on the weekends is very very NOISY, room #6 is the best room she had the guts to move us to a back room because we complaint about the noise and you would think it would be a better room but it wasn't no internet on the back rooms and it might seems nice on pics but bed is not comfortable at all. I took a video and also a snap chat of how the owner answer back when we said we weren't satisfied and that for future references she should fix the bathroom of the room she put us in very awful...

DO NOT STAY HERE! if you like to sleep not the place to stay and relax. It's right next to where the main street it. Many cars and busses! The rooms have to be upgraded! Then you have to pay for your car to be parked. The car is not included in the hotel. 750 pesos I spend for my car to be parked! I really wanted to park my car myself but they say no we take your keys. The internet don't work in the back of the hotel only the one in the front. The lobby man don't respect the quest. In the middle of the night he had to make a lot of noise to water the plants on the roof and the plants in the front room we stayed at. If you get anything dirty you have to pay. So many things and I can go on! Stay somewhere else. DON'T DO IT! I have stayed at many hotels and never have I seen...