Idou Anfa Hotel & Spa — Hotel in arrondissement de Sidi Belyout مقاطعة سيدي بليوط

First impressions were that this was a very nicely decorated and furnished hotel. The concierge was excellent. The lady on reception polite and the next day very complimentary. However the older guy on reception when I asked him to get us a taxi he was irritated and then asked concierge to get it but instead of informing me he left us sitting there like lemons. This level of belligerence by reception staff isn’t acceptable. ||Our room was immaculately clean and the housekeeping staff were absolutely excellent. Kind and caring did a great job. |The hotel is mainly kept very clean but the swimming pool is filthy green algae growing on the wall of the pool. ||I had a serious accident in the swimming pool and have gone home in pain I injured my coccyx which is damaged and I could have ended up in hospital as my head banged off the ground with such force. I slipped backwards as the water runs out from the shower that is at the entrance to the pool area. Not only is the shower in a stupid place the tiled floor is extremely slippery and the tiling isn’t safe for a pool area. There are mats around the pool there should be a mat outside the shower area to prevent slipping. There’s also no changing rooms in the pool area. The only changing rooms are located inside the gym which isn’t conducive. ||We stayed here for a week. As brits we like a beer and wine with a meal same as the French and most international countries. This hotel does not sell alcohol and the day we wanted to eat in the restaurant we were banished to a smoky cafe area to eat a meal because frustratingly on Friday there was a huge deluge of tourists and locals who hijacked every eating area in the place. Still the food we did have was delicious. There was no way we would have eaten in the buffet it was like a cattle market. |However given the way the hotel disregarded the needs of guests staying longer than a night we went elsewhere to the Barceló down the road for food and drink with a good selection of wines and very attentive friendly staff which was excellent and a far better service and ambience. The Idou Anfa hotel must lose a lot of business because of the lack of food and drink options for international travellers. We ate and drank Moroccan food and wine which is what we came for! |I appreciate we were in a Muslim country and it was Ramadan too and I wouldn’t have even mentioned about wine etc what really got me was the huge private function and that awful buffet took precedence over everything and there was no where for us to have a peaceful meal room service the phone was off the hook for hours. We had been out site seeing all day and really wanted to relax with a lovely meal even if it was minus wine instead we had to sit in the cafe area to eat and have people smoking cigarettes which is disgusting. In this day and age there should be no smoking. ||We had a room at the back and banging and building work kept me awake at 3am. This was only on one night before Eid and wasn’t the hotels fault. ||The breakfast was plentiful such a huge variety most days we got food. There was also an eggs option. But many days we got there between 9.30 and 10.15 no bread for toast left no Moroccan | tea and other items not replenished. So if you do stay here ensure you attend breakfast...

This was my first time visiting Morocco, and I must say it was an incredibly pleasant and memorable experience. From the moment I arrived, I felt welcomed and well taken care of. The staff, including both waiters and waitresses, were exceptionally courteous and attentive throughout my stay. Their warm hospitality truly stood out and made a lasting impression.

The food at the hotel was another highlight, always freshly prepared with a wide and satisfying variety of dishes to choose from. Whether you’re looking for something traditional or more familiar, the dining options did not disappoint.

My room was kept in excellent condition thanks to the diligent housekeeping team. Every time I left the room, they would promptly clean and refresh it, ensuring everything was perfectly in order upon my return. Cleanliness and comfort were clearly a priority here.

There was only one minor issue during our stay, a friend of mine had a room without functioning air conditioning. However, the staff handled it professionally and efficiently by offering a new room, which quickly resolved the problem.

One thing to note for those traveling by car: there is no dedicated hotel parking, as it’s located on a busy street in Casablanca. This can make finding a nearby spot a bit of a challenge, so plan accordingly if you’re driving.

Despite that, the hotel’s internal facilities are very well maintained, especially the rooms. Room service was prompt and reliable, and many of the staff spoke or understood English, which made communication easier for those of us visiting from abroad.

As for the views, don’t expect much from the lower floors, but if you can, request a higher room — the views from the top floors are quite decent. The hotel is situated in a lively area surrounded by shops, and catching a taxi is easy. However, be cautious that taxi drivers in the area often overcharge tourists, sometimes to the point where it feels like extortion. A good rule of thumb: always haggle, and never pay more than half the initial price offered. It’s just part of the local culture, and knowing this in advance can save you a lot of money and hassle.

Overall, I would absolutely recommend this hotel to anyone visiting Casablanca. It offers great value, excellent service, and a central location that’s perfect for exploring the city. Just remember to stay aware of your surroundings, especially at night, and travel smart. Morocco is a beautiful country with so much to offer. I hope your visit is as...

We stayed at the Idou Anfa Hotel for one night at the beginning and one at the end of our trip to Casablanca. Our first visit's room was smaller than the second, but both were comfortable. The bathrooms varied slightly—one had a separate toilet room, while the other integrated everything into one space. The beds were very comfortable and we slept very well. Unfortunately, we noticed a blood stain on one of the sheets, though we managed it ourselves rather than complaining.||The lobby staff were not particularly friendly, but the staff in the lounge and restaurant more than compensated for it. While the hotel does offer a money exchange service, unfortunately, they did not have any currency available during our stay. Fortunately, we planned to use the ATM at the bank across the street, which worked out fine for us. However, this posed a challenge for others in our group because the banks were closed that day.||The hotel itself is well-designed and offers beautiful views of Casablanca and the mosque from the upper floors. However, it's important to note that they only serve non-alcoholic beverages upstairs; alcohol enthusiasts may want to look elsewhere. We enjoyed delightful moments savoring sweet mint tea and desserts while taking in the picturesque cityscape.||It's location was in walking distance to most things we wanted to see. ||The buffet breakfast and dinner downstairs were alright, featuring a diverse array of cuisines that pleased a wide variety of guests. Overall, despite a few hiccups, our stay at the Idou Anfa Hotel was enjoyable, offering comfort and convenience in a...