Misleading Policies, Discrimination, and Excessive Noise
I recently stayed at 555 Hotel Clubbing, and it was a deeply disappointing experience. The hotel promises an adults-only environment but falls short with misleading policies and uncomfortable conditions.
Misleading Policies: The hotel advertises that extra guests are allowed if they arrive during check-in. However, if an additional guest arrives later, the hotel demands a new room be booked—specifically if the guest is Moroccan. Despite booking a room for multiple occupants, any Moroccan guest must book a separate room, which feels discriminatory and deceptive.
Discriminatory Practices: The treatment of Moroccan guests is troubling. They are required to book additional rooms, even when unnecessary, revealing the hotel’s unfair targeting to extract more money. This inconsistent policy vanishes once a new room is booked, highlighting its insincerity.
Excessive Noise: Noise levels are unbearable. Loud music plays until 5 AM daily, making it impossible to sleep. The hotel prioritizes entertainment over guest comfort, which is unacceptable for anyone seeking rest.
Unhelpful Staff: Staff were uncooperative when we raised our concerns, often hiding behind vague policies instead of offering solutions. This lack of professionalism shows their priority is exploiting guests rather than providing quality service.
Conclusion: Avoid 555 Hotel Clubbing if you value a pleasant stay. Their misleading advertising, discriminatory practices, and noise issues make it impossible to enjoy a fair experience. Moroccan guests, in particular, should seek hotels that respect their patrons. For genuine hospitality and a good night’s sleep, find...
Read moreThe property was very clean but badly managed ie health & safety very poor. No wet sign on display when the floor was very wet due to the heavy rain. Swimming pool is a disaster, no steps, no ladder and very slippery ie very hard and dangerous to get in and out of the pool. Night club next to the hotel,open from 12 till 5 am, no sleep as you could hear the loud music and the vibrations, in need of sound proof. Felt very uncomfortable every time you go up to the swimming you get searched by the security in case you have even a small bottle of water so they can sell you their own !!!!|No fridge in the room. By the pool, guests allowed to sit in the pool with drinks in glass!!! And smoking by the edge of the pool. Tendency to favour Frensh guests over other nationalities! No lift in the property consisting of three floors which is not mentioned in their brochures.|In general guest should be informed that in advance that it is very hard to get a good night sleep due to the vibrations and the super loud music from the night club.the property is amazing only been opened for six months but still lots of work to be done regarding the health, safety and the well being of the guests.|Cameras everywhere which is good but not in the public toilet !! Where else they have cameras ????many times I and other guests slipped in the pool and I have lots of photos and videos to confirm all of this. I personally will not recommend this hotel to any of my friends or relatives. My shower was blocked and flooded, the safe was not working. I phone reception @16h00 but maintenance...
Read moreWould never choose this hotel again. Location was poor as you have to rely on taxis to go anywhere, other than a little mall which is a 5 minute walk away which has a supermarket. No windows in rooms along with no lights other than bathroom light and bedside lights felt like it was 22.00 at night the whole time. No water pressure in the bathroom but the bed was comfy and always cleaned. Room could do with a fridge.|We went to the pool and there was 0 service along with disgustingly dirty towels, dangerous to get in and out of the pool. |Constant noise from the club when there was noone inside, got charged £25 for one drink which seems ridiculous!|Felt like it was trying to be a mini Vegas but it just wasn't working |Very overpriced for what it is with 0 customer service to go with it. Would rather spend my...
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