Hotel Sakura Princess — Hotel in Mandalay District

Our tour agent booked three rooms for us to stay two nights (19, 20 Dec 2017) in Mandalay with our Singaporean friends. At the time we checked in, the reception staff (lady) gave us two rooms on 3rd floor and one room on 1st floor. Then, I politely requested to the reception staff to arrange all rooms on the same floor since we came together. The reception staff said there is no more rooms available on 3rd floor. However, the hotel looked quite quiet and did not see many guests. (FYI, during our trip to Yangon, & Bagan, we noticed that hotels were quiet and hotel staffs honestly said that hotel occupancy dropped due to less tourists). I told the Sakura princess reception staff, if the hotel is unable to arrange for us on same floor, then we will go to another hotel. She was very unhappy. Then the guy standing behind, told her to check the availability again. She then told me we have to wait since the guest just checked out. We agreed to wait. But, when we got the 3rd room it was double room for us (two sisters). It was very bad room arrangement for us, twins for Singaporean couple and double room for us. For the convenience and sake of my Singaporean friends, instead of moving to another hotel, we swapped the rooms among ourselves. My friend room's toilet was unable to flush and curtain cannot pulled. On 19th, we need to leave the hotel early to visit Inle. There was no hot water when I showered around 5:45 am and the local temperature was very cold. Later found out from hotel staff that hot water is available only after 6:00 am. I am ashamed to show the ugly side of my home country hospitality to my...

So this looked a little rustic when I checked in but I thought “well it’s Mandalay, it’s only one night”. In the lift going up to the sixth floor was a notice advising Myanmar children are not allowed in the hotel rooms of foreign guests. My heart sank. I made sure my room door was locked tight that night - thinking this wasn’t the most savour of hotels. The decor is wood and 1980’s vintage I think. I woke from my sleep abruptly early in the night to the bed moving. “Uh oh” I thought, it this one of those beds I have read about - they move? But no as I swung my legs over the end, looking to search for controls the floor was also moving (tiles). Earthquake. Life was a bit quieter outside but no dramas so after checking twitter - who confirmed an earthquake - I went back to sleep. No advice or anything from hotel. I will try another hotel next time in...

we stayed two nights here recently and experienced wonderful customer service, support and understanding from both the manager and his staff alike. As many asian countries are celebrating the lunar new year at this time, so too the streets are full of festive activities and sounds. Quickly realising that our booked room was next to a street where celebrations were occurring, when asked to change to a room in a quieter part of the hotel, the staff were more than helpful and with full understanding to ensure our needs were fully met. The hotel is relatively new and the rooms, beds and linen were top notch. Equally, the breakfast buffet was both large and with a variety to meet both Asian and Western tastes.|overall, a very pleasant stay. highly...