Royal Park Lodge — Hotel in Albert-Eden

We stayed here as Auckland very booked out.Reception staff could not understand English. Strong urine odour in our ground floor room. Visited supermarket and got antibacterial spray to wipe surface aea and bathroom and sprayed copious amounts of air freshener around.Beds very comfortable hence the 1 star. Round dining table had a rough edge, nails holding beading on, and our clothes kept on getting snagged on it.Carpets very stained. Three of us in room and there was not 3 of everything in kitchen. Cutlery odd. Wooden spoon burnt. Heater on wall looked like someone had been cooking over it or had tried to dry clothing on it as stained baked on brown stuff evident.Light above kitchen sink, started flashing like a strobe in a disco, after it had been on for a few minutes. The bathroom window had one latch the other was missing.Shower tiles extremely dangerous - slippery as. I slipped over hurt my right arm bruised right thumb and left toe lost some nail. When I visited reception to report it was slippery and i had hurt myself and needed ice the woman who had very little English said they have no ice! So she went away and came back with a cold drink bottle. I said can I drink it after. She said No it's not mine. OMG what would happen in an emergency? Anyway would not recommend. Have to be desperate to stay here.Very...

Worst place I’ve stayed in for years. Service - manager greeted us in her pj’s, placed milk on counter & mentioned our room number. We had to ask for directions to it. When room was “serviced” the next day, we got a clean dry bath mat but not towels. Out towels were kindly te folded & te hung so that they couldn’t possibly dry out 🤦🏼‍♀️ The shower casts water from one side of the (very large) bathroom to the other, including covering the toilet on the opposite side of the room. The bath is extremely old& disgusting 🤢 Tje bed is extremely hard - like sleeping on the floor. Kitchen - nothing matches, nor is there a set of even 2 items. ALL utensils & crockery needs replacing. The fridge does NOT work, so nothing stays/gets cold. The cupboards are absolutely filthy & disgusting. There has been tradies on-site ALL weekend, making an awful noise. When complaining to office I was met with staff that didn’t seem to speak/understand English. Absolutely no offer of any assistance to remedy anything. The courtyard/gardens are a mess - no gardens to speak of. As we are charged “going rates” for out room, with no disclaimers about noisy work being done & continuing well after 5pm on a weekend, unhelpful managers, dirty rooms & poor facilities I would NEVER recommend this as a...

Stayed here for a night during the Covi Show, only a couple of KM from the location. This accommodation was only a minute from the local bottle-o, 4 minutes walk from the local Countdown and McDonalds - with many cafes and restaurants nearby.||Reception was very welcoming and polite, providing quick and efficient service.||The room was amazing, perfectly made beds with white-fresh linen, fully-stocked kitchenette with Sky-TV, more storage than you would need, air-conditioning and complimentary visitor-guides and even a Gideon Bible!||The bathroom was a little outdated and could do with some TLC, but served our purposes perfectly and was kept to a hospital-grade of cleanliness.||Free WiFi was definitely a bonus and our room had access to a personal-patio.||Only improvements I would add would be adding a wall or segmentation between each room's patio for privacy, replacing the door handles (a little tired) and maybe installing an extractor fan in the shower. ||Otherwise, the staff were amazing and allowed us to check-out later than usual (without even having to ask). I would highly recommend this place for a comfortable, quiet and affordable stay - definitely...