I have enjoyed this hotel from the moment we came in to check in. The receptionist was very kind and welcoming, and she provided us all the details and information that we need for our stay. They kindly took our luggage up the stairs to the second floor and took us to our Junior suite with a large Jacuzzi. The marble floors and gray and white decor with fashionable wallpaper and Dressing was very high catching and appealing. The shower is small, but just right and the whole bathroom is also compact but bright and clean. There are a variety of wines and sparkling wines snacks and chocolates are available for purchase. There’s a mini fridge in the room that also has stuff available for purchase. There’s enough towels and everything you need for your stay. They also provide filtered water that you can take your own bottles down to the reception to be refilled, which is very convenient. The weather has been hot so that was a big help for us. They also helped us arrange for a box lunch as we leave early in the morning and cannot attend the breakfast buffet. I would recommend this hotel to others and I would most likely come here again myself. Guillermo,Edwin and Franco who all worked in the reception usually at night and overnight shift were extremely kind and professional...
Read moreHotel is located about a 15 minute walk from the historic centre. The room is quite large with a big double bed, a safe, TV. There was a table mini bar and a bottle of complimentary water was provided each day. The breakfast buffet is on 3rd floor and partially open wall overlooking the city. Broadly it was a continental breakfast with warm vegetables and scrambled eggs. However, the food items were scarce and were very slowly replaced, if at all. We had a meal in the restaurant that was promptly served and kept hunger at bay. The WiFi worked well and the check out...
Read moreVery luxurious rooms, which was great. However, it was pretty dirty on the rooms, with loads of hairs in the bath and on the floor. We asked for a different room, but they only had smaller ones, so they cleaned our existing room. First they did that with a broom, so I told them they need a vacuum cleaner. We then left and when we came back, the room was clean 👍
I would have easily given 5 stars if the room would have been clean, because the bath (double jet bath) and bed were great. Also, in the evening, there was a sax 🎷 player in the restaurant, which...
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