New Orleans Hotel Tagaytay — Hotel in Tagaytay

My husband and I stayed here before a year ago and it was great then. It's not as good now. ||||We checked in in the afternoon. The staff are amazing: friendly, courteous, and warm. It didn't matter whether we were just passing through or coming in from outside: they never failed to hold the door open for us, greet us, inquire as to whether we needed anything, etc. As far as customer service is concerned, New Orleans still earns a cookie. And that's why I feel bad for submitting a non-glowing review. ||||The hotel is still very clean. We checked into one of the cheaper rooms, a Petit with Taal Lake View (don't let the name fool you though, there is no view because it's on the other side of the road. We knew that, but we preferred staying on the third floor so we were willing to pay an extra two hundred pesos for it.) If you're looking for a no-frills place to sleep, New Orleans is fine for that purpose. Very clean, very safe,n weird smells or sounds, and the windows are large and open onto a balcony so you can get your fill of that crisp Tagaytay air.||||Moving on, here were the issues we encountered:||||Problem 1: Renovations were being made while guests were checked in. Carpenters and painters hung outside of our room windows, doing some touch-up work on our side of the hotel. They were friendly and apologetic,and I know that they were just doing their job. I just wish that the front desk people informed us of the renovations before checking us in, or at least advised us to get a room in a different wing of the hotel. ||||The window was also stuck, and the friendly carpenter tried to help us close it from outside, with no luck, so I asked the front desk person for help. She promptly sent someone up to bang the window shut. ||||Problem 2: We got a room with no heated shower, which is fine because I'm used to bathing in cold water. I mean, cold water is better than no water, right? However, on the morning that we checked out, I was soaping myself in the shower when the water slowed down to a trickle then stopped altogether. I was still covered in suds so I had my husband get me a large bottle of mineral water so I could at least rinse them off. ||||Sigh. So much for a peaceful night's sleep. ||||However, once the renovations are over, I'm sure New Orleans would be a good place to stay for a night or two. The staff are fantastic and the prices are low for a hotel in the...

So its the midweek stressed and a spur of the momment kind of thing. . . Payday is still a long day to go and the holiday just passed. Called on sick for 2 days and headed to Tagaytay to destressed and unwind. It was late in the afternoon when we reached Tagaytay caught in traffick and tired already from the long drive. We were on a budget so scratch the usual hotels in the area. As we were driving saw the place and thought of giving it a try. |The good. . . Place was clean and quiet and the staffs politely accomodated us and were cheerful. They answered our queries and won our vote stay the night. The room we were given was adequite in size, clean and equipt with the bare essentials. . . Nothing fancy.|The bad. . . When we were about take a shower at first the water preasure was low and while waiting for the water heater to kick in the water just died in the shower and faucet. Went down stair at the reception and inform them. A couple of minutes passed and a knock on the door we were given a pale to use and said that bec we were on the 3rd floor the preassure was low and ask that they will see what they can do regarding the water pressure. Ended up using the faucet on the sink just to freshen up. When we woke up the following morning there was still no shower and had to go down stair and ask for help but this time in only took less than 5 mins for the shower to work again. . . I guess they shut the water during late at night for...

Nothing special about the hotel. I did a last minute booking for a weekend getaway and looked for an affordable place to stay in Tagaytay. The hotel is easy to find, which is near Rotonda. I booked the Petit Room, which is 1500 Php per night. They were renovating the stairs and the workers were not mindful of the guests who are passing by, which was kinda dangerous because they were welding something. The room was nice except that they did not have any floor mats to dry your feet when using the bathroom. Petit Rooms do not have AC, which is not necessary because of the climate, instead they have ceiling fans. When we went out late at night, there was no receptionist nor a guard manning the door. Although nothing bad happened that night but that gave us a bad impression...