Fortune Guest House — Hotel in Lisbon

The only good thing is that service let us to check out early in the morning. Also the price was good. Night in the room was terrible and cold. Temperature dropped below 15°C. The walls were rotted. Very high humidity made our towels even more wet after the night than straight after showering. During the night we could hear anyone walking by the house. It makes me wonder why all the windows are still opened everywhere. The service started to tidy up the apartement after we arrived. Even he knew what time we were going to arrive at. We had fear to use the kitchen. At least the water in shower was hot. There was Free WiFi, which is great. We recommend to use public transport instead of walking to the airport. In an attached image there is a special kind of wall that lets the light from another room pass to your. When you forget keys from the room, you can knock on your neighbours and get to your room...

The propriety is very different from its description on Booking.com, both in quality and amenities available.|The bedroom walls are thin, dirty, and full of holes. You can hear everything that happens in the next room. The bedroom door handle was falling off. Everything was very dirty; bedroom, bathroom, and kitchen. In the kitchen the stove/oven was broken and full of dust; the fridge (shared by everyone at the guest house) had strange stains and smelled rotten. The bedroom which supposedly was 40 sqm (description on Booking.com) had in fact approximately only 10 sqm. The propriety owner did not wear a protective face mask during our entire stay and had no covid safe hygiene practices. Furthermore, even though we inform the propriety owner of our arrival time during our reservation through Booking.com, we had to wait 40 min for the propriety owner to arrive at the propriety door to make...

Very rude and unhelpful staff (to the point that the host, who seemed to have no idea who I was when I arrived berated me for arriving a couple of hours early and wouldn't even let me drop my bag off so I had to lug it around in 40 degree heat). The place is absolutely nothing like the photos on Booking.com and it's not a real hostel at all, just a run down flat that they sub-let. There were bins in the lobby that stank, and the door to the building had missing windows. Mouldy bathrooms also and a weird chemical smell, which having read a few other reviews, was probably insecticide (bedbugs I'm told). Avoid like the plague. Blatant scam. Also, after I put a similar review on Booking.com, the owner personally messaged me on WhatsApp being extremely abusive. I took screenshots but can't post them here as they're too offensive, however, ASAE will get to see them. Terrible place,...