We stayed in a one-bed apartment on the first floor. The building is adjacent to the main train station and a very busy street so constant noise from cars and trains. The apartment itself is spacious but the kitchen is not fully equipped as listed but with only 3 plates (one of them of the disposable type), a few cups and glasses, 2 forks, 2 spoons and ONE knife. There's a hob but absolutely no pots, pans or any cooking utensils. The breakfast is somewhat limited, both on food choices and actual space in the room. Very uninspiring and, I'll call it what it is, poor quality. They had no black teabags left, only herbal etc. I asked for more teabags but was told there was no more! The shower is of the "wet room" type (meaning there's no glass panel or curtain) but somehow the design is totally flawed and the whole place becomes a paddling pool after a couple of minutes. There's no adequate drainage and that water just sits there till evaporation happens. No mop provided either. Cleanliness left a lot to be desired as suggested by some rather gross stains under the toilet. The Wi-Fi did not work for a single minute during our whole 3-day stay despite speaking to reception staff after arrival (that's the first thing you notice these days) and nothing was done to resolve the problem either. On our second day I tried to complain about the lack of Internet connection again but the lady at the reception was a different one from the previous day. Not only she knew nothing about it but she did not speak any English either. With the help of Google Translate she did try to help us and actually came to the apartment and tried to fix the router by the usual on-off switch method. That had already been attempted many times to no avail and she soon gave up and left after saying that "she'll let the boss know". Such a coincidence - that's exactly what the other lady said on the previous day!
Overall, the whole experience could have been a lot better. Like some people say, you get what you pay for but (for Romanian prices) we seem to have been shortchanged. We will not be...
Read moreI don't normally write reviews but this time I have to. The only mistake that I've made was that I have looked only on booking reviews and not google ones also where I can see the same complains that I have. I really don't understand how this accomodation received good reviews here.I am shocked. So, apart from free parking and the fact that is close to center, almost 25 minutes walking, everything is terrible. We entered the building and the receptionist looked upset, we entered the room, very tiny and a bit dirty, the sheets were dirty, only a bit of toilet paper, the bathroom dirty. We could not sleep at all, this is the very main complain, you can here everything, trains, trams and cars so you definitely cannot sleep.The bed is loud when you move, the mattress uncomfy. A hotel should be made for sleeping, first of all, this one is made for anti sleeping, it's like you're getting punished for something and you also pay for it, quite a bit( 250ron) as it don't deserve even 50 ron. At 8am, the stuff were screaming a throwing things in the hotel hall, they were changing rooms but very very loud, we were trying to get some sleep then but obviously we could not. The eggs from breakfast were made 1 day ago for sure, very dried, frozen mushy vegetables, plus there were very few options, cheap stuff. I don't recommend at all and I am not even a picky person, just look for other options, even more expensive if you don't find cheaper ones because you'll have a bad experience, a bad sleep and a...
Read moreTo cover some ground quickly in order to catch an onward train through the Carpathians en route to Ukraine, we had flown in from Bucharest and arrived late on 24th Oct, at 22:20. ||||With early departure the next morning by train to Suceava, we needed to stay close to the station. Buses stopped at 22:00, so we got a taxi to Pensuine Junior, Str. Cli Ferate 12 (100m from the station). ||||Pre-arrival, communication was good (I wanted to make sure they knew if we had delays etc ..as was not 100% clear on reception opening times). Upon arrival, the lady on reception spoke little English (an observation, not a criticism) but was helpful and checked us in. The room was comfortable, the bathroom more than adequate and we were able to catch breakfast the following morning which was buffet style and plentiful. ||||The hotel was spotless, the service friendly and the location within 5 minutes’ walk of the station was hard to beat (although if you had to sleep with windows open, you may get disturbed by early morning rail movements. Travelling with a railway 'super-fan', this was not a problem !) ||||There were also a number of shops and supermarkets nearby so we were able to stock up on supplies before our 7-hour rail journey to Suceava.||||I would recommend the hotel and would have no problems in staying again. My only regret was not having time to...
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