CAG The Hub — Hotel in Gauteng

We stayed in the Penthouse (Unit 98) for two nights, and we were absolutely blown away. The space is beautifully open, with a homely yet modern feel, stylish furniture, and thoughtful decor throughout. The main bedroom and en-suite bathroom were stunning — it felt like a luxury hotel, but with all the comfort of home.||||The unit had everything we needed for a relaxing break, and would work just as well for a business trip. Location-wise, it’s ideal — just an 8-minute drive from Monte Casino with plenty of entertainment and restaurants nearby, as well as other shopping malls.||||What really exceeded our expectations was the staff. When the coffee machine had an issue, they had it replaced within 10 minutes — friendly, professional, and genuinely caring service.||||Check-in and check-out were seamless and quick. We booked this as a little date getaway, and it was perfect for that — but it would also suit a business traveller or even a small family of four comfortably. Highly recommended, and we’ll...

We took a 2-Bedroomed Executive Apartment - it was clean, well-appointed/equipped and the CAG staff were really helpful. ||Great location being 5mins drive from The Nicolway shopping centre (Tasha's, WW and many other shops) and Sloane Square shops (Sloans biltong butchery and Colonel barber shop)||The apartment had a working space, a large dining table, and balcony for the great African sunsets. Bathrooms are well appointed, bedrooms comfortable with block out curtains. TV lounge was very comfortable.||Kitchen equipment was great - gas cooker, oven, microwave, air fryer coffee machine, fridge/freezer, kettle, toaster etc. Washing machine and dryer. Only the dishwasher not available, but this was not missed.||It was winter, so didn't use the pool or the massage service.||The place has a nice feel to it. Will definitely select as first choice on next...

My mother reached out requesting assistance twice. The latest time we received similar feedback with regards to your concern about time frames. Great to hear when expensive belongings are missing.

As I said we requested feedback on our missing items over a timeline during our 1 month stay with you as well as after check out. At both times we were met with apathy. You have a handful of staff working the apartment. An internal concern should be easily investigated.

Unfortunately I have no intentions of reaching out to you again. I’d just like the next long stay guest to get a full picture of...