We stayed for 7 nights over December and for the last two there was no municipal water and no backup water, for 2 days and nights we carried in rain water from a garden tap in a bucket to flush the toilets and washed our bodies with a bucket and bottled water with a facecloth. We requested a refund and were offer 1 night, we felt a minimum of 2 nights was reasonable, but the host didn’t just disagree they retracted the offer of 1 nights refund and stated nothing would be refunded. The situation and the reaction to it by the host was and is intolerable for someone hosting other people at a fee, via the Airbnb resolution process after much difficulty we were only refund 30% of the 2 nights.
Another massive issue, is that there is a municipal “sewerage reticulation system” within meters of the main bedroom, so when it is on for maybe 10min of every 30 min repeatedly, it sounds and feels like there is airplane engine in the room.
To list some other unacceptable issue, the host has 4/5 cat which unless you look through the full detail of the listing which I guess we missed, if like us you don’t know about it until you arrive and as much as they say they don’t go into the guests unit, they do and knowing now we would not have booked.
To list other issues, 1 others have already commented in the reviews (via Airbnb reviews and other sites), the unit is dark with little natural light the space in the photo of the “patio” is misleading, the space is encroached by bush and like the unit is dark and squashed, 2, also noted by other reviews, the kitchen is cramped when washing dishes you are literally sitting on the washing machine, 3, the host allocates parking under a tree that makes your car filthy, 4, there is no outlook on anything other than a water fetcher, as suggested in the title of the listing so don’t be fooled about looking at the sea based on the listing title, 5, there is really no mobile provider reception in the unit, and honestly not everyone only operates and works only off whatsapp call so it was a issue while...
Read moreWe stayed 2 nights at one of the most well equipped self catering accommodation. 2 bedrooms - both ensuite- perfect for 2 couples traveling. Brenton Bushbuck Lodge is tucked away in a nature reserve. For us it is exactly what we love - close to nature and not too far off the beaten track. Esmé and Julie were fantastic hosts, keeping us up to date with the ever changing load shedding schedule. The lodge is equipped with an inverter to power up lights, TV and WiFi and a little gas stove so load shedding wasn't too much of a nuisance. This is one of the most well equipped places we have stayed in. Being downstairs, it did get a bit dark as a lot of natural light gets blocked out. We loved the beautiful scenic walk down the road and thoroughly enjoyed the Brenton on Sea surrounding - such a beautiful, well kept town. After a struggle with the washing / drying machine, because it was a bit fancy for me, we managed to do our laundry which was a bonus. We felt very safe in the surroundings. The Butterfly Blu restaurant - within a 5 minute drive, is a wonderful option for sun downers and dinners. We highly recommend this lodge and would definitely go back for a stay, if possible, a...
Read moreOur stay at Bushbuck Lodge was a magnificent one. The house is cosy but spacious and the extra special touches by the owners from chocolates to games, books and even wine, they wanted the stay to be as comfortable as possible and that it was! Esme even took the time to take us on a walk to see the pathway to use down to a private beach. What a lovely activity a few steps away! And better yet, they kindly recommended Nautical South, a pub down the road which we visited and received sterling service! The food was was pretty decent too and so well priced. I cannot fault the place one bit. Making our way back to Bushbuck Lodge's serene environment with crystals at a water feature really added a beautiful element to the stay. I would recommend Bushbock Lodge to couples, families and even friends! It's everything in one at an affordable rate. What are you...
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