Please read this review.
We have fond memories of visiting the hotel for lunch many times while living in Cape Town and wanted to relive some of those special, magical moments.
Below is a brief list of our experiences, though I could elaborate further if needed.
We rented two rooms.
The condition of the rooms upon our arrival was startling. For example, in the bathroom of the first room, cleanliness had been markedly neglected, evident by a blood-stained plaster in the bathtub.
The situation in the second room was no less problematic, with a toilet that refused to flush. Our daughters had to resort to unconventional and imaginative methods to manage a basic necessity.
Service Our experience with the hotel's service was deeply troubling, especially considering my wife's stage 4 cancer condition, which sometimes leads to emergencies.
We needed to visit a pharmacy at 7:15 PM but found our car blocked in. No staff could be found despite it still being within the hotel's operating hours. All our attempts to reach someone via emergency contact numbers went unanswered.
The lack of response and follow-up highlighted an unacceptable laissez-faire attitude towards fellow human beings.
We believe that the establishment should change its focus.
We left Simonstown early the next day with a sour taste...
Read moreAfter sailing from Durban to Simon's Town in October 2023, I felt like relaxing in the area for a few days before heading to Cape Town. I booked a standard twin room for two nights through Booking.com and got a good deal. The room was simple, with two single beds, a small fridge, a desk, and a coffee corner. The bathroom had a bath, which was really nice after spending the last couple of days on a small boat. The staff were very friendly and professional.
Getting an Uber from the harbour to the hotel was challenging since Simon's Town is a quiet area. Eventually, I phoned the hotel, and they quickly organised transport for me, which I really appreciated. The hotel has a lovely atmosphere, and the common areas are perfect for relaxing or having breakfast or lunch while admiring the view. I opted for the breakfast, which I enjoyed.
The real gem here is the location. The hotel is right next to Boulders Beach, making it easy to go for a penguin walk, as the penguins are right there, along with a stunning coastline and plenty of beach options. The main part of town is about a 30-minute walk away. Given the scarcity of Ubers in the area, I would recommend hiring a car if you plan on staying...
Read moreWhat a wonderful cosy spot. The first thing I have to mention is the amazing , attentive and friendly staff. Every single staff member is ready and able to help with any queries you may have. We got a family room which was spacious but also close to the outside dining areas so can get quite busy in the mornings. Unfortunately there's not much dedicated parking but if you do get a spot the car will be safe with the thoroughfare and attentive car guards. No breakfast included option currently but the cafe will deliver your order to your room once you go downstairs to order and pay. Beds were really comfy and we even had a fully equipped kitchen. We were not disturbed during our entire stay and we sustainably reused our towels. Proximity to boulders beach was a plus. Not many food options nearby after hours but they do provide a pizza menu from a restaurant that will deliver for a fee. No loadshedding protection but they do provide rechargeable lamps. We cannot wait to go back , more prepared now that we know the lay...
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