Hotel Jämteborg — Hotel in Östersunds kommun

The wonderful welcoming staff elevated what might otherwise be an unremarkable hotel to a memorable one. ||While on the bus to Ostersund just before 8 pm, they phoned me to say that their dinner buffet finished at 8 and asked if I'd like them to put some food aside for me. I'd totally forgotten that a dinner buffet was included in my room rate. Other hotels might simply have said tough luck if I arrived after they stopped serving, but instead I was given dinner on arrival at 8.30. Not the finest meal I had in Sweden but still a nice touch. The lovely receptionist (whose English was flawless, and whose name I didn't catch) recommended a local beer to enjoy with dinner - the most reasonably priced beer I had in Sweden (though still expensive by UK standards). She showed me the fridge where my packed breakfast would be found in the morning (as I was leaving before they officially started serving breakfast). ||The William Morris wallpaper in the bar/restaurant area was a nice change from Scandi-minimalist design!||Excellent location handy for both the bus and train stations in Ostersund.||Disliked · Bathroom was a little basic - wetroom with a shower curtain. A chipped tile next to the plughole detracted from the feel. I've stayed in hotels with more modern/luxurious bathrooms. I suspect it had not been redecorated/refurbished as recently as the bedroom.||A takeaway breakfast was provided but it was not the most generous: a small carton of orange juice, hardboiled egg. a yoghurt (but no spoon) and a small sandwich of seeded/fruit bread...

Stayed here for just over a week. Staff speak amazing English so the fact that I do not speak any Swedish was not a problem. Staff are the hotel's greatest asset I think because they are friendly, helpful and happy to answer any queries/help/advise. The hotel location is idea for the University or for shopping in the centre of town - the town is easy to get around because of the layout of the roads - parallel (I have no sense of direction!) There is hotel car parking to the rear. The hotel is nice, breakfast and dinner are buffet style. I was in a single bedroom - which I had booked and it was not overly small but definitely functional in terms of space. In saying that, the price of the hotel is very reasonable considering it is spotlessly clean and again - the staff including cleaning staff...

Four day stay was perfect. The hotel is a short stroll away from the vibrant town centre with a lively shopping area and bars, restaurants etc. Our bedroom was cosy, warm, clean, modern, tastefully decorated and very quiet. It wasnt too big but with a good bed and quality bedlinen the nights were dream-filled. Staff were friendly and helpfull. Parking was very relaxed out the back. The room overlooked the cars onto a pretty facade some distance away with the waterfront beyond. Breakfast was good with a wide selection to meet all tastes, diets and needs. Guests varied from swedish tradesmen to families, mostly swedish. The lounge area was good to relax in. I believe that sauna and billiards are in house. Overall a great relaxing stay in a friendly unpretentious...