Great customer service!
Update 16 Jan 2024: Just thought it would be more transparent to add on to above review. At the point of your check in, you'll be told by the concierge that your room does not have any slippers provided. To be provided a pair of slippers, you'll be asked to either do a Google review of 5 stars or sign up for their membership.
My review above was so as to get...
Read moreThe best ever hotel to stay in Taichung. The hotel staff here are very friendly and helpful. The food is amazing (breakfast and also in the evenings there is a variety of instant noodles to choose from, really high quality coffee is available 24hrs). I highly recommend this hotel if you are visiting Taichung. Very near to the Metro station (崇德文心站), super easy to travel around the...
Read more悅樂旅店入住心得 先說一個不舒服的點
入住時櫃檯總共有四位人員,而我們右邊有一位女性顧客在辦理入住,前台有一男一女的工作人員在協助辦理,態度都很親切 不過面對櫃檯的左邊有兩位女性工作人員站在旁邊竊竊私語 我覺得要說話是可以,但在其他客人面前討論上一組客人就是不行,觀感非常不佳
喜歡的點 1.入住前一天有工作人員致電告知checkin 櫃檯位在B1我覺得蠻貼心的 2.飯店一樓有小巧思可拍照 還有糖果可以吃 蠻可愛的 3.下午1500-16:00有提供春一枝冰棒,即使checkin時間超過4點 人員還是貼心的說可以先拿 4.有提供桌遊可以借用,還有爆米花、泡麵、咖啡等 雖然不大,但蠻用心的
缺點: 1.房間還算大,不過實際入住體驗覺得房價偏高,房內備品只有毛巾、浴巾、吹風機、牙刷,如果有需要其他備品需至櫃檯領取 2.入住樓層在三樓,聽得到樓下車子的聲音,隔音也不是很好,聽得到隔壁寶寶的哭聲 3.房間的遙控器非常難控制 4.入住的是貴一點點的有窗房型,不過窗戶其實蠻小的,有等於沒有 5.早餐提供隔壁麥當勞100元餐券,不過不能點超過100,即使超過了也不能補差額...
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