Prom Ratchada Hotel — Hotel in Din Daeng Subdistrict

Was in Bangkok in January, and I stayed in an Airbnb in the area (Huai Khwang), and walked by this hotel a couple of times. In June, I was back in Bangkok, and decided to stay here since I liked Huai Khwang area.

First, I do not understand why this is rated low on Agoda (where I booked with). I stayed in a suite in Tower B, which is the newer tower. Seems like tower C is in construction. The staff was nice, from my check-in to my check-out. I arrived 2 hours earlier than check-in time. I tried checking in, however the room was not available yet, so staff offered to help me keep my luggage and guided me to a cafe where I could have lunch/explore (hotel did not have a restaurant).

There was a deposit of 1000 THB (seems to be standard in my few hotel stays thus far), which I left with the front desk in Singapore Dollars of similar value (which also seems to be acceptable in my few hotel stays thus far).

My suite room was huge and spacious (I actually did a workout in my room and I had more than enough space). Bed was huge and comfortable; air-con was great (although it was leaking soemtimes during my first two days, and I think it got fixed the 3rd despite me being too lazy/busy to report it; I think housekeeping saw that I left a floormat there, and on the 3rd day they removed the mat and it did not leak anymore). Bathroom was huge and spacious -- there's a separate shower stall and a bathtub (with its own shower head too). Sink area was huge and spacious and toilet was comfortable. Wardrobe was also extremely spacious.

Breakfast was not a buffet -- it was a set of quite a few choices (although mostly the same principal ingredients). Fruits, yoghurt, drinks, cereal were a buffet. For my 3 nights I had: congee, sandwich, scrambled eggs -- nothing to shout about, but enough to fill you adequately to explore the sprawling city.

Location was also top notch, in Huai Khwang -- a very local area, although in recent times there has been an influx of specifically Chinese tourists in the area -- about 700m walk to the nearest MRT. Big C (supermarket + food stalls) just opposite, as well as The Street (trendy mall with a night market stretch). 7-11 about 300m walk. Many laundromat shops all over. Local food all around the neighborhood too. There's a local gym (Google-able) for cheap, and also Jett's 24h fitness in The Street for the more fussy gym-goers. Jodd's Fair is also I believe 1 station away, and there's a Superrich in Central Rama 9, also 1 MRT station away. The BTS (sky train) can also be transferred to in 3 MRT stations -- at Sukhumvit station where you'll have to connect to Asok station.

All in all, my impression of this place was that it offers what a high-class hotel offers without the frills, and also at a frills-free price. What I mean is that the hotel is classy, has great staff, has huge, clean, functional rooms that are decorated in good taste, etc, and provides the basics, like a functional breakfast, a swimming pool, etc, but lacks the "oomph" like bathrobes, a buffet breakfast, a gym, restaurant/room service, etc, which it compensates by pricing itself very, very competitively. To be honest, I far prefer this model because many a times I have stayed in a hyper-luxurious all-inclusive hotel, yet obviously do not have the time or capacity to utilize all of the frills, which became a waste.

A few nitpicks which I think could be easily rectified: there were no hangers/hooks in the bathroom so I had no place to hang my towels when taking a shower the curtains do not go all the way in my room, so sunlight hits me in the morning (which is annoying after a late night out)

All in all, I actually would definitely...

During a recent trip, I stayed at a hotel that had good reviews and was generally satisfactory in terms of service quality and facilities. However, the only disappointing aspect was the attitude of the front desk staff, particularly three female employees, which significantly detracted from my overall experience.Firstly, the environment and amenities of the hotel were quite nice. The room was spacious and comfortable, and the cleanliness was commendable. The dining service was relatively good, making my stay enjoyable. The hotel's location was convenient, with many tourist attractions nearby, making it easy for guests to explore. Overall, it seemed like a hotel worth recommending; however, the front desk service left me feeling disappointed.During my check-in process, the attitudes of the three female front desk employees were particularly unfriendly, if not poor. When I inquired about checking out and getting my deposit back, their responses were short and impatient, making me feel like a nuisance. Especially when I needed help, they seemed indifferent to my requests, completely lacking the necessary professionalism.What surprised me even more was that when I expressed my dissatisfaction with their service attitude, one of the female employees not only failed to apologize but also displayed a nasty attitude by throwing my deposit back at me and loudly telling me to go away said by Mareena this womqn. This made me feel very uncomfortable and anxious every time I passed the front desk, completely ruining my vacation experience. I believe the Thai government needs to pay attention to their education!The image and reputation of this hotel largely depend on the quality of the front desk service. While other service departments performed well, if the front desk staff displays such unfriendly attitudes towards guests, it will greatly impact the overall customer experience. Therefore, I suggest that the government or relevant authorities strengthen management in the hotel industry, particularly in service training, to ensure that all employees can provide friendly and professional service.In summary, this stay made me feel that, although the hotel’s facilities and overall service were adequate, the inappropriate attitude of the front desk staff was disappointing. I hope to see improvements in service quality at this hotel in the future so that every guest can enjoy a better...

Hotel is just beside the Big C extra supermarket. Walk 3 minutes to the thailand cultural center. The MRT station is just one stop from the central plaza rama 9, as well as the jodd fair, which is behind the rama 9 mall. There is food court and restaurants at big c supermarket. Please bring along your passport, as you can claim for VAT if you have spent above 2000 baht. Go to the customer service center at Big C, they will process the document and issue you with an invoice. Bring that invoice to the airport to claim your VAT refund.||We booked standard and Suite room. Suite room is 40m2. Bathtub and separate standing shower. There is microwave and cutlery and plates within the room. The standard room is 22m2, comes with bathtub. Some are connecting room.||The hotel as 3 towers. The lobby and breakfast area is at tower A (the older building). Deposit is 1000 baht. Do keep the receipt when check out, get back the deposit. ||The are many television channels, more than 100 channels. Wifi login 4 devices. But need to re-login each time. Hotel corridor is super hot, no on aircon. Hotel need room card to open door. One card used for elevator, one card use for opening room door. You cant take out the room key from the room card. You cant replace the elevator card with the room card. Each time you go out the room, there will be no electricity inside. ||Breakfast is at level 2 tower A. Each coupon allows you one set meal. From porridge, to burger, to sandwich, to sunny sides egg, to scrambled eggs. Each coupon cost 150 baht. You can have unlimited bread, fruits, and yogurt. ||From bangkok suvarnabhumi airport to the hotel, grab car price is 365 baht, including toll charges. The journey took 40 minutes with slight jam, but travelling on...