VALA Hua Hin - Nu Chapter Hotels — Hotel in Phetchaburi Province

A Serene Escape: VALA Hua Hin - Nu Chapter Hotel Review

I recently had the pleasure of staying at VALA Hua Hin - Nu Chapter Hotel, and I must say, it was an extraordinary experience that exceeded all my expectations. From the moment I stepped foot on the property, I was captivated by the hotel's serene atmosphere, attention to detail, and impeccable service.

Nestled in the charming coastal town of Hua Hin, VALA offers a refreshing blend of luxury and tranquility. The hotel's unique architectural design seamlessly blends traditional Thai elements with modern aesthetics, creating a visually stunning and inviting space. The lush gardens, tranquil water features, and serene outdoor seating areas provide an oasis of calm that immediately whisked me away from the outside world.

The rooms at VALA Hua Hin are a true testament to comfort and elegance. My accommodation was spacious, beautifully furnished, and thoughtfully designed with a contemporary touch. The plush bedding and luxurious amenities ensured a restful sleep each night. The attention to detail was evident throughout the room, from the carefully curated artwork to the well-stocked minibar and the high-quality toiletries in the bathroom.

One of the highlights of my stay was the exceptional service provided by the staff at VALA. From the warm welcome at check-in to the friendly greetings by the attentive staff members throughout the hotel, I felt genuinely cared for during my entire stay. The staff's attention to detail and willingness to go above and beyond to accommodate my needs made me feel like a valued guest.

The dining experiences at VALA were a delight for the senses. The hotel's on-site restaurant offered an extensive menu of Thai and international cuisine, expertly prepared using fresh, locally sourced ingredients. Each dish was a masterpiece, bursting with flavors and beautifully presented. The attentive staff provided excellent recommendations and ensured that every meal was a memorable experience.

For relaxation and rejuvenation, VALA Hua Hin offers a range of top-notch facilities. The infinity pool overlooking the ocean was a tranquil oasis where I could soak up the sun while enjoying breathtaking views. The spa provided a haven of serenity, offering a wide range of treatments and therapies to pamper both the body and mind.

Located just a short distance from Hua Hin's beach attractions, VALA offers the perfect balance between seclusion and accessibility. Whether I wanted to explore the lively night markets, relax on the pristine beaches, or visit the nearby cultural landmarks, the hotel's convenient location made it easy to immerse myself in the vibrant local scene.

In conclusion, VALA Hua Hin - Nu Chapter Hotel is an absolute gem that offers an unforgettable escape from the ordinary. From the exquisite design to the exceptional service and outstanding dining experiences, every aspect of my stay was nothing short of perfection. I wholeheartedly recommend VALA to anyone seeking a luxurious and tranquil...

This is the 1st of a two part review, as we are mid stay at Hotel Vala. Firstly the staff are incredible, nothing is too much trouble, and the main pool/bar/restaurant area is stunning. I am also sure that if you staying in a room which is part of the main hotel your stay will be 5. Unfortunately we are staying in the hotels most expensive option which is a deluxe villa with pool king with sea view, these villas though they look great inside, but the standards drop considerably compared to the rest of the property. They are old and in need of updating and some serious maintenance. When we first arrived we were put into V1, the room was great, but the pool small and the view of the sea only partial, not what we had signed up for. The hotel reception team were amazing and moved us to another villa, V6, this villa was slightly smaller but the view uninterrupted of the sea. The pool is also a lot bigger. We have now been in the villa for 2 nights, the first night we noticed how loud the air conditioning was, so turned it off, as it hadn’t been such a hot day/evening. The second day had been scorching hot, and the evening was extremely humid, exactly what you would expect in Thailand, and one of the things I love. This though meant we needed the air conditioning on to cool the room enough to sleep. To say the unit is noisy is an understatement, it’s obviously a big old unit, the quiet mode doesn’t work, and I’m not kidding when I say it sounded like a truck is in the room with you. Again the staff were so quick to respond, sending out an engineer at 1am to try and resolve the issue, and again offering us to move rooms to yet another empty villa. We choose to opt for a stand alone fan in the room to try and sleep with the air conditioning off, as the thought of moving yet again in the middle of the night was daunting, and there was no guarantee that the next villa they put us in didn’t have the same issue. We slept on and off, but not the sleep quality we would expect from a 5 resort, and at the price paid for this villa stay. Today management and another engineer attended our Villa to try and fix. There is no fix they are huge old units, so they offered again to move us. This time we went to view the Villa option before we moved, and the air conditioning was the same, extremely loud, we now understand why almost all the these 6 villas are empty. If we hadn’t prepaid our stay, we would be moving hotels, sleep is such an important part of a holiday for me and my partner, so I’ll post a second review once we finish our 8 night stay. We have also noticed things such as the pool needing some maintenance pictures attached, catch a part of your body on these jagged tiles, you would need...

Greetings,

We are family of four (2 adults and children) who had stayed at Vala Hua Hin from 13 December 2023 to 16 December 2023.

We had a pleasent stay and the service of the staffs were really good.

However, when we had checked out on 16 December 2023 at about 12.45 pm, we were disappointed by the way we were treated.

In gist , the porter had came over to our room 103 and had assisted us to transport our luggages.

At that time, the porter noticed that we had 4 Crystal brand mineral water bottles in one of our bags.

The porter presumed that the 4 mineral water bottles were taken from the hotel and had informed us that we are not allowed to consume the those waters outside the hotel premises.

Actual fact, the 4 mineral bottles were purchased a day before from nearby restaurant " Family Restaurant & Bar" as we were preparing for our 3 hours trip back to Bangkok with a stop over at Maeklong railway market.

Despite explaining the situation to the porter, he shook his head and walked off to the lobby with our luggages.

Thereafer, at the lobby around 1:10 pm, initially the front desk officer informed that everything was settled and we were good to go.

However, within seconds the officer mentioned that she had received message from the house keeping that the mineral waters that were kept a day before in the room were missing and the officer had checked with us if we had taken those bottles out.

The same explanation that was given to the porter was given to the front desk staff but the officer had then showed us another Crystal brand mineral water bottle and clarified again if we had taken the bottles from the room.

We assured the officer that the bottles were indeed bought from outside the hotel.

We had also explained that the bottles that were replenished a day before had been consumed in the morning and the bottles were disposed.

Moreover, when we were boarding into our transport, the porter had shook his head and expressed an unhappy face.

We were very delighted with all the services rendered by the hotel staffs.

Nevertheless, this incident has caused us unnecessary stress as it made us look like thiefs as the hotel staffs had assumed that we had taken items from the hotel despite giving our explaination.

Such actions are never acceptable by a 5 star hotel. Hence, we may be reluctant to visit Vala Hua Hin again or even recommend this place to our family and friends.

We hope that similar incidents do not reoccur to other visitors.

The 3 star is given due to...