Grand Mandarin Betong Hotel — Hotel in Yala Province

Mixed experience at this hotel. I think it's good for the area though. From what I can tell they have a bunch of unrenovated old rooms and a few floors of renovated rooms. We stayed two nights in the old unrenovated one and one night in a renovated one.

Overall: if you get a high floor you will have a great view. The beds are hard but not awful. The water is hot (with some caveats) and good water pressure. There is something wrong with the electric as I couldn't keep my phone charged with a fast charger. The location is excellent and you can walk to most things. The parking garage is fine in the weekday but too busy on the weekend. The garage is three levels but they don't connect to each other, and only the top level connects directly to the lobby.

Old rooms: mostly clean but dusty in areas they don't attend to. Ex. Top of toilet paper holder, bottom of closet, corners, drawers. Pain peeling in bathroom, mold on the ceiling. Bathroom has a window and curtain to the bedroom. Separate shower and tub, but shower curtain means water gets everywhere. Almost as bad as a wet bathroom. Electric plugs not located next to bed.

New room: our hot water didn't work at all so we had to shower in another room on our last morning. Spiders everywhere. At least 10 of them with webs in every corner. Maid just came with a broom to try to sweep them away. Of course that doesn't work. They closed off the bathroom window and now it's a wall. Shower had proper glass enclosure and door and they switched to environmentlally friendly refillable soap and shampoo dispensers vs the little plastic bottles. Electrical outlets by the bed, but same problem with charging. Nice new large smart TV. More modern furniture but the room is more sparse - ex open clothes hanging bar vs closet in the old room. The entire floor smelled like smoke, even though I think all rooms are non -smoking.

Overall it was expensive for what it is. Rhrt charge almost 2000 baht for the renovated rooms and our hot water didn't work. I might stay there again, or I might try a smaller...

My first road trip to Southern Thailand with my wife in early August 2019. We stayed at Mandarin Betong, a local owned hotel but it overall quality is comparable to international standard of a 4 Star but I was told it has been rated 5 Star in Betong. However, I did not see the display of Star at its reception area. ||||Notwithstanding the rating, the hotel relatively inexpensive. It cost about RM100 for a double room. The food & beverages are also very reasonably priced with plenty of choices ranging from western, Thai, Chinese and also Malaysian food. The lobby is very tastefully designed with plenty of space for guests to relax while awaiting check-in or check-out. Parking space for both private cars or even coaches/buses are plenty and convenient.||||Betong Mandarin is located right next to the busy part of Betong commercial centre. Tourists just need a short walk to reach their favourite food outlets, shopping outlets and even the central wet markets which sell mango local agriculture produces. ||||The town of Betong is well organised and this is the place where Malaysians from the northern region of Malaya like to frequent for a number of reasons. For the housewives, the food stuff, and kitchen appliances are the major objectives of their visits. For the single, Betong is a good place for a short trip to distress. Night life is free and easy with plenty of night clubs and massage parlours.|| ||Betong has also become a preferred tourist attraction to foreigners because of its greenery and comparatively it is also less expansive than other part of Thailand like Pataya, Phuket,...

This hotel is extremely overpriced, when you pay so much you would expect a certain standard to be met, this hotel has failed miserably. The worst part of the hotel is the breakfast buffet, if i were you i would not even show up. They have many guests around for the buffet but have a really limited number of tables. From the time, I took my plate of terrible food to the time I had the opportunity to be seated, took me roughly 40 minutes, all the tables were not full but instead "booked by certain tourists simply by placing their scarfs on some chairs. There even was a table which sat 10 people and one miserable Chinese lady was seated. When I politely asked her she if anyone was seating so that my dad and I could have a seat, she rudely said got people got people. The "people" she had reserved the seats for only came after an hour, by which time I had finished eating and was about to leave. There was too few tables and half of them were "booked" by people like that Chinese lady. Also do not bother queuing up for the food, as half of the hotel guests will cut the queue as they wish. Hotel staff do not do anything about this. Do not let me get started on the menu, most of the available food did not even taste mediocre. The variety was the among the worst of the hotel breakfast buffets that i have ever eaten. Instead of butter, they serve freaking margarine. I have stayed at 2 star hotels that served buffets 10 times better, utterly disappointing. Never...