Kervansaray Canakkale — Hotel in Çanakkale Merkez

Positive|1. The reception staff and cleaning staff were very friendly|2. Great hotel location. Close to the ferry dock, taxi rank, banks, the square where the Ottoman-era Clock Tower is located, restaurants, cafes, banks, etc.|3. Clean and spacious room|4. Bathroom with good water flow||Negative:||1) The hotel photos are not recent.|We know that, as is the case with most hotels that advertise on the internet, their photographs are not recent so do not expect anything similar to them.||2) Discomfort getting to the room passing through people eating.|To get to the room you have to pass through the tables in the patio that separates the reception from the building where the rooms are located. This wouldn't be uncomfortable if that place was designated only for hotel guests, but in the afternoons, the patio becomes a restaurant and the tables fill up.||3) Garbage and cigarette butt smells on the way to the room.|After going around the restaurant tables, you go through a hallway where on the left side they have a cabinet where they keep trash cans and dirty ashtrays.||4) Lack of order and cleanliness|After passing through the furniture with trash and dirty ashtrays, there are 4 steps. When you go up – on the right-hand side – you can see discarded garden furniture that causes a very bad impression and when you enter the building where the rooms are, you find carpets, vacuum cleaners and – dirty – bed linens thrown on the floor.||5) The room|• Although it is spacious, the double bed is pushed up against the wall, which makes it very uncomfortable to get in and out of bed (on the side facing the wall). There is a piece of furniture that only had a hook to hang clothes and the space is not adequate to store clothes; In addition, there was no furniture or bench to place the suitcase.|• The mattress seemed quite worn out, we were able to sleep but not comfortably|• We were unable to use the sort of desk for computer use because the electrical outlet was occupied by the connections for the TV, the mini bar and a lamp. (I didn't dare unplug the lamp for fear of causing an accident)|• The Internet was slow|• The bathroom urgently needs cleaning in areas that look disgusting and the shower is missing one of the doors so when you shower you have to be careful that the water doesn't spill out onto the bathroom floor (by the way, in the old photos of the hotel you can see that the bathroom had both doors)||1. The area where they offer breakfast is poor and untidy|• Stained and/or dirty tablecloths|• Food placed on the bar where drinks are served giving a poor appearance.|• Quality of the food offered average|• They offer paper cups for drinking coffee|If the Kervansaray Hotel, which runs a restaurant and has the space, tablecloths and dishes to -with a little effort- offer a buffet that invites you to sit at the table, even if it was the same food, we cannot understand how it is possible that they offer their guests the minimum even though breakfast is free.||Conclusion: If the negative points I mention don't bother you, this is an “acceptable” hotel for those who are just looking to sleep in a clean and central place. Despite the negative details, we had a good time at this hotel, although if we were to return, we would look for something better.||Our opinions have always been honest and not intended to harm or offend. Our purpose is that people who read it know what to expect and that hotel managers pay attention to details that they can easily solve to provide better service to...

This hotel is very well situated within Cannukale and with easy access to the ferry, Troy horse and town centre with rooftop bars and restaurants.But unfortunately the hotel is very shabby and it advertises that there is a mini bar in each room, but there was only a space where one was once upon a time in our roomThe shower was very dirty and damp. The hotel also advertises in the hotel the vast array of beers, spirits and wines, but all they did was bottles of Efes and some soft drinks. I asked if I could buy some beer and bring it into the hotel to drink, which they agreed, but once purchased the staff refused to give any glasses for the recently purchased beers, then another member of staff said that we couldn’t drink any of the beer and refused to get any beer in. ||The hotel has a nice forecourt and is a very nice setting for a drink of any description. The breakfast was not set up on time and once you had your breakfast members of staff brought out other items that would have been nice at the start of the breakfast time. There was also some building work going on with the floor of the restaurant in the aluminium erected building being removed. ||I was surprised at this hotel especially as it is part of a very large chain which would put me off going to another...

My friend and I had a good stay here. It has a great location in the center of town, right near the water. There are plenty of restaurants, cafes and bars and it was hopping as we were there on the weekend. There was some street noise, but the windows were closed as it was cold and it wasn't enough noise to disturb us. If you like to sleep with the windows open, it might be an issue. It is a lovely old building with a courtyard that would be fabulous in nice weather. We had cold and rain, so we didn't sit out, but it would be a nice quiet hang out space in the nicer weather. The breakfast was good and included. One tip - I found the hotel through one of the online booking sites that have hundreds of hotels. I then went to the hotel's own site to make the booking as I believe the hotel gets to keep the money without paying a large percentage to the collective site. The price on the first site was 90 Euro for two nights. The price I was quoted when I contacted them directly (price not listed on their site) was 60 Euro but didn't specify if this was for one or two nights. When we arrived, it was 60 per night, making it more expensive than if I had made the booking elsewhere. Do consider this as a place to stay, but shop around among the sites that list it to find...