Bazaar Hotels Old City — Hotel in Fatih

This is one of the hotels of all time. One of THE HOTELS of all time...

I had a mixed bag of an experience staying here.

Location. Need the metro, 5 mins walk. Need the bus, 5 mins walk. Need the tram, less than 10 mins walk. Lots of nearby shops too. Service* For the most part, the service was good, staff were friendly and helpful. Although, there was that one.... (More on this later) Breakfast. I enjoyed it, nice selection, I was happy with it. Room* Decent size, bed was pretty comfy, pillow was a bit too soft for me, but no big deal also the AC in our room worked great, loud, but it worked. (More on the room later) (Noticing a theme here? There's a caveat to most of the good points)

Now let's get to the negatives!

Room. Filthy. The floor was gross, I walked into the room for the first time and took my shoes off, walked around the room for a couple of minutes and then realised the bottom of my once white socks were now black. All of the soles of our shoes were black, like the room had never been mopped before. The "slippers", if you can call them that, more like bits of paper to wrap around your feet, were pitch black underneath, covered in dirt, dust, hair and all sorts. 🤢

Service. It doesn't give a very good first impression when you walk up to the reception desk and are made to stand there and wait for the guy behind the counter to finish his convo with his colleague before eventually turning to face you and talk to you.

It's also not very nice when you're shown to your room, and the guy takes out his phone, and uses google translate to say: 'Give me a tip'. I didn't give him a tip, I told him I don't have any cash, I'll give him a tip after.

Well a couple of days later during breakfast this same guy refused to allow me to fill up my small water bottle from the water cooler when others had been doing so over the last 2 days. Even the lady working in the kitchen was having a go at him and motioning for us to fill up our bottle but he was arguing with her, so we decided to leave it and just return to our room.

It's a real shame to be honest, because the location is fantastic, not exactly picturesque, it looks somewhat rundown, but all the main sites are close by and getting around is super easy and convenient. But. Under no circumstances can I recommend this place. Avoid, spend a bit more of you can and find a better place.

P. S. The photo is of my wife's slipper the day we were leaving to head back home. Also, did I mentionthat they had 'cleaned' the room...

My review in all 3 languages

English:

I had the WORST experience with this hotel. I canceled my reservation within their stated cancellation policy, but they still charged my credit card! When I contacted them, they falsely claimed I didn't cancel on time, even though I provided proof. Their refusal to honor their own policy is unacceptable and shows complete dishonesty. If you value your money and peace of mind, AVOID this place at all costs. Shady business practices and zero accountability.

I even went to the hotel. It is in a dark zone. The hotel doesn't look clean and it looks in general very bad. I will seek reimbursement through my credit card and alert the authorities.

Español (Spanish):

¡Tuve la PEOR experiencia con este hotel! Cancelé mi reserva dentro del plazo estipulado por su política de cancelación, pero aun así me cobraron en mi tarjeta de crédito. Cuando me comuniqué con ellos, falsamente afirmaron que no cancelé a tiempo, a pesar de haber presentado pruebas. Su negativa a respetar su propia política es inaceptable y muestra una total falta de honestidad. Si valoras tu dinero y tranquilidad, EVITA este lugar a toda costa. Prácticas comerciales engañosas y cero responsabilidad.

Türkçe (Turkish):

Bu otelde EN KÖTÜ deneyimi yaşadım! Rezervasyonumu iptal politikalarına uygun bir şekilde iptal ettim, ancak yine de kredi kartımdan ücret aldılar. Kendilerine ulaştığımda, verdiğim kanıtlara rağmen zamanında iptal etmediğimi iddia ettiler. Kendi politikalarını uygulamayı reddetmeleri tamamen kabul edilemez ve tam bir dürüstsüzlük örneği. Paranızı ve huzurunuzu önemsiyorsanız, bu yerden UZAK DURUN! Kötü iş uygulamaları ve...

Ich kann dieses Hotel Überhaupt nicht empfehlen! Ich habe nicht nicht das Zimmer bekommen was ich gebucht habe. Also kein Deluxe Zimmer mit einem Doppelbett und 18qm sondern ein sehr kleines dunkles Zimmer mit 2 Einzelbetten, was für ein Ehepaar eher ungünstig ist. Fenster zum lüften konnten wir nicht öffnen da wir mit steinen und Wäsche Klammern vom Nachbargebäude beschmissen wurden mitten in der Nacht. Sauber gemacht wurde nur 1 mal ganz grob. Die Toilette konnte man nicht richtig abspülen. Warmes Wasser in der Dusche hatten wir einen kompletten Tag lang nicht. Es gebe angeblich kein Strom. Plötzlich nachdem wir Theater gemacht haben, das man und am Morgen das selbe schon gesagt hat, lieg aufeinmal das warme Wasser. Der Kühlschrank war defekt. Wasser gab es nicht. Der Safe war nicht sicher.

Die Lage ist überhaupt nicht empfehlenswert, es ist eine sehr asozialle und kriminelle Gegend. Die Putzfrauen sprechen kein Türkisch. Die Hotelbesitzer ist sehr Unprofessionell.

Zudem wurde Zum Check-in mein Pass kopiert, was in Ordnung ist. Aber als ich nach WLAN fragte gab man mir ein Blatt mit dem WLAN Code - Auf der Rückseite habe ich gemerkt, dass es eine Fotokopie vom Ausweis eines anderen Gastes ist, was bedruckt und zugeschnitten wurde. Als ich das an der Rezeption angesprochen habe wurde ich belächelt.

Finger weg von diesem Hotel !! Es gibt...