We were surprised at the reviews as was totally different to our experience, we must've been in the worst room of the hotel?||When arrived at 10pm, asked for safe key, couldn't find safe after looking in every conceivable place and not there, went back to reception and was told it's in closet, so went back to room, still no sign had to virtually drag the guy to room to show him that there was no safe just 2 drill holes in the shelf, he offered to sort in morning, we opted against||Bedside panel housing light switches and plug socket was hanging off the wall (this got repaired nextday as sure they noticed and corrected it). Surely should have been fixed before our arrival. ||Went to go to bed and there was no top sheet, 2 white single towel looking items, which was there version of a sheet. The bath towels changed most days these were worn and had holes in||Every day shower at 7am and no hot water, did notice some at 8pm at night, actually on last day showered at 11am and there was hot water||Breakfast - very disappointing, there were omelettes for 4 days, only one of those days were ingredients available, rest egg only. Pretty poor selection overall.||Also hygiene was a concern there were lots of cats in the kitchen dining room area which was open for them to roam all night. The serving area had covers but i suspect the tables could have been used by them overnight for you to leave your knife and fork on before use the next morning. ||Sunbeds although we're not interested to use, were so badly sweat stained and looked like, they had not been cleaned in years ||2 days room wasn't cleaned, went out at 8.30am every day and came back at 3pm and on those days she attempted to clean room shortly after we arrived back and the other day tried at 4pm. The hotel was nowhere near full, and would not normally expect rooms to be made up after 4pm. In fact we never saw any cleaner in any of the common areas at any point in the whole week, stairway and hallways unswept, our floor was only floor with old ripped brown wallpaper and looked like that floor unused and unrefurbished||As we were on a late flight home we enquired about having the room for an extra 2 hours as checkout was 12, was told it would be til 4pm at £30 extra, would've paid £10‐£15 for 2 hrs but not £30||No wifi available in the room which is unusual nowadays. ||We were not expecting the ritz but not a room that was in serious need of update. We knew the room was going to be basic but not in such a state.||We did not report at time as felt nothing would have been done leaving us to be made to feel uncomfortable for rest of our stay.||We have stayed at many hotel throughout the world this being the worst.||We have made EasyJet aware that it appears their clients our allocated the second rate rooms. And to highlight the description of the hotel meant we...
Read moreWe've been here for the first time with our whole Family, but part of the family visits this hotel annually. We expected it to be decent due to the stories by our family members ( also u wouldn't come back if its bad :D) but they topped our expectations. Especially the staff and the owners make this a really special place and we're looking forward to next year, because we'll definitely stay there again. We've felt very welcomed and everyone was so kind and polite and adored our daughter. The food was great and the cook who is serving it is so lovely with children. Everyone is really lovely with children! It's a beautiful "small" hotel with reasonable prices. A great pool (which is quite big if u compare it with other hotels around there) and two smaller pools where our daughter (and other children of course :D) could play. The green area around the pool matches the size and is really neat. Also u got a lot of suntime which is great (and for the breaks in the shadow a lot of garden lounges under a canopy around one site of the pool) It's less than a 7 minute walk to the beach, across the street is a Migros and in-front of it is also the nearest stop for the Dolmus.
If I've had to make a suggestions for improvement it probably would be the Wifi (which works, but I'm quite spoiled from the lightspeed Mesh i created at home :D) but wifi in the room is not really working (except the balcony) and i couldn't test the Lan-port in our room (didn't brought a device or cable) BUT that had the positive effect of almost no screentime, only for like 10 Minutes after Dinner or while having a break from the pool to share fotos with the family from the latest experiences. And a new set of billiard queues :)
Thank u really much for the greates holiday stay in we've...
Read moreThis is no more than a 2 star venue.|The hotel is very basic, looks tired and could do with updating but it is nice and clean. Pool area is also nice. I was taken by surprise that there was no kettle, iron/ironing board available in the room and expected to pay for any ironing. Only complimentary water available on the first day and then you have to buy your own. There was Migros supermarket nearby so we just purchased from there.|The rooms do not have a WiFi signal which is disappointing I had to buy a data package.|Wi-fi signal is very weak and can only be reached around the pool or communal areas.|The waiting/bar/cleaning staff are very nice, polite and helpful.|The hotel is a ten minute walk from the beach but you need to cross a very busy dual carriageway to get to the beach. They don’t allow you to use their towels at the pool or beach and there are signs to not bring food in to the hotel which I think was ridiculous. However we ignored it and did buy our own snacks.|You have to request and pay for the use of the safe in your room (10 euros a week)which is a silly as the safe is in the room anyway. So you pay for the use of a key. Seems all money making tactic.|The beds were acceptable although I found the mattress a bit too soft and not ideal if you have back problems. The mini fridge was never cool enough to cool our drinks. ||We had a lovely holiday other than those few issues. I don’t think I would consider this...
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