Elegant hotel built in a 19th-century style, offering upscale dining, a fitness room & a sauna.
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Weird. The name and the lobby suggests something luxurious then it fades away quickly as soon you go up to the rooms.
The interior is quite dated and furnished with cheapest possible materials.
Some fixings in my room gave the impression of being collected from various charity shops - each side of the window was finished by different color and material.
The floor seem like made of cheapest possible panels which someone put together in great hurry.
Food wise the standard varies day by day - on our first the breakfast was OK, on second there were no breakfast served, only very limited options to order.
Staff was very quiet but helpful and provided all basic services in...
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I have had the good luck to be able to travel across the world. I was astounded to find this Gem of a hotel. The level of customer service would put many London luxury hotels to shame. From the moment I entered to the moment I left I was treated with geuine warmth and excellent customer service. The young reception team and the beautiful resturant team are remarkable people. The owners should be so proud of thier staff and the care they give...
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The breakfast buffet was very good. I didn't say, I only ate breakfast there. They have a lovely hotel and the staff is very helpful. The location is very good. It is a place I will definitely stay when I return to Poltava soon. If you are American; their breakfast buffet will remind you of what you would expect at home. The next time I visit Poltava I will be...
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