New Style Exclusive Lodge With Games Room — Hotel in Great Britain

Arrived end of July and stayed 7 days. Lodge was lovely nice and spacious and some of the bedrooms had balconies which was a lovely touch. But the lodge however wasn't very clean, we wiped down all the surfaces, had to wash the floor and was shocked by the colour of the dirty water. Plus it was very obvious that the stairs had not been vacuumed after the previous guests. One of the showers was blocked and dirty stagnant water rose up from the plug hole when we took a shower. Reported to service desk who sent maintenance right away to fix the problem which we were very impressed with. Unfortunately when taking a shower after maintenance had been the plug was still very slow draining so you ended up with dirty water swirling around your feet and rising to the top of the shower tray. So i fear the next guests to use the shower will have experience the same problem. Executive lodges are very expensive this one cost us over £4000 for the 7 days. A shame really as expected better standard of cleanliness especially for the amount of money we were paying. They had some lovely restaurants on site i recommend lasiguanas and the pancake house.

Apart from that we all had a great time and enjoyed being able to relax in the forest setting. If it wasn't for the cleanliness issue we would have...

Getting a bit outdated. Still nice but I wouldn't call it fancy. There were stains on the carpet and bluetack/celotape around the edge of the lounge room, obviously from someone hanging up birthday banners – attention to detail? This could have been cleared up.

We had to hoover the pool table when we arrived as there were loads of crumbs on it, also had no pool cue chalk when we arrived.

Heating also didn't work, and we only had one bread knife in the draw - not great if you are planning on doing a self-catered holiday.

Jacuzzi bath also didn't work in the room, which is a shame because we don't have a bath at home, so we were really looking forward to it.

Last point – It’s a bit naughty to put a fully functioning Xbox in your lodge and to not provide and controllers (you have to hire them) so bring your own and save...

Lodge 584 Maple area. Although I am not disabled or immobile I do find the position of these lodges, although lovely in themselves, problematic. There should be some warning of their position at the bottom of a hill from which the only way is up or if one has managed to go up then the number of steps to get back down again. Sadly although I enjoyed the lodges in themselves it did mean that I was physically unable to join my family in accessing the various opportunities that we had paid a considerable amount of money to access. I am sure I am not the only pensioner to experience this problem it's about time centerparcs addressed this issue on this...