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Great Food and Service creating Unforgettable Family Memories. I recently had the pleasure of dining at The Pancake House during our family's mid-week break at Center Parcs, Longleat, and I must say, the experience of the re-furbished restaurant was as good, if not better than our previous visits. From the moment we walked in, we were greeted with warm smiles and impeccable service that lasted throughout our visits for lunch and return on the last day for breakfast. What truly sets The Pancake House apart is the exceptional service provided by the staff. They were not only knowledgeable about the menu but also genuinely passionate about ensuring our dining experience was memorable. The team took the time to accommodate our dietary requirements with ease, and even helped us to secure a booking for another restaurant during our stay - Thank you Lucy and Heather. Overall, The Pancake House at Center Parcs, Longleat, deserves every bit of praise it receives. The combination of good food, good service, and a good ambiance creates a memorable dining experience whatever the weather. I cannot recommend this place enough and know we will be back whenever we visit Center Parcs in the future.

Stephen B SinclairStephen B Sinclair
00

We loved our pancakes and waffles. Lots of different flavours to chose from, the strawberries and cream were lovely as were the chocolate stack. There wasn’t any difference in the Cookie Monster pancakes to others so I would recommend ordering something else instead. The kids menu makes it seem like you can only order the meal deal for £8, but on the app there is the option to just order a main or dessert. We wanted to just order ice cream for the kids but there wasn’t the option, instead we had to add it as an extra to the pancakes. Food arrived promptly cooked freshly in less than 20 minutes. You have to put your number, address and full name into the app and create an account to order which is annoying. I’m unlikely to visit many pancake houses, so why should I need to hand over all my personal information to order my food. There should be a guest check out option. Couldn’t fault the staff, they were friendly, efficient and do offer the option to order with them - although the app is encouraged first. Food was delicious and we would book here again if we return to centre parks.

HelenHelen
00

Having never had pancakes before we'd thought we give the kids a treat while at Center Parcs. It was lunchtime when we arrived and so we expected a wait, however we got seated really quickly. It took the waitress about 10 minutes to get our drinks order - but she didn't want to take the food order until we had our drinks which was a bit annoying as we were ready to order. The drinks took about 20 minutes to arrive - but to be fair it was busy. The restaurant started to empty as we waited for our food - the food once it arrived was tasty and enjoyable. By the time we had finished our main course there were only about 4 families left in the restaurant. However our waitress decided to hold a conversation for a full 15 minutes with someone else while we were waiting to order dessert... I caught her eye a few times but she carried on taking. Overall the food was ok.. but feels like it's about 25% overpriced. Bear in mind it's just pancakes so nothing to get too excited about. The service however was a real negative. It was slow, even slower once the restaurant quietened down. The person bringing our food and drinks was really grumpy and could even crack a smile. We had to ask twice for cutlery and one of the plates provided had the remains of someone else's food on. Sadly the bad service means I feel no desire to visit again, once you've had pancakes for dinner the novelty wears off! Suggest the pancake House invests in a bit of customer training - it makes a big difference and wins repeat business.

Alan FowleAlan Fowle
00

We went to this Pancale House as part of a 5 day trip to Center Parcs at Longleat. This was one of the 5 or 6 restaurants available. It was during Covid so it wasnt very busy. They restricted the number of people in the restaurant. There was antiseptic gel at the entrance. We went for breakfast on our leaving day. Out of the restaurants available, it's worth trying. We had a chicken omelette which was good. I had a meat feast omelette and my girlfriend had a lemon and sugar pancake. There were a couple of issues. There was a hair in the pancake. Which they then made a new one for us and offered a refund for the pancake. We also had a dirty cup for the tea which they also replaced. So a couple of issues but all fixed. The meat feast omelette was very good and worth trying.

Colin BColin B
40

Visited this place as part of our stay at centre parcs. This is the first time we went back after covid and we have to book now for tables and no longer can turn up and wait The place is busy and the staff looked over worked bless them and the laid took our order but missed my waffle and had to remind which is fine as it was busy I had a coffee pancake and a drink waffle Place is cleanish and the toilets were okish Overall the experience was good and for the price we paid I thought the food did not meet that standards again this is a holiday resort and we didn’t mind paying over the odds and it was a treat but if the price was reasonable I would be tempted to have pancakes or waffles for breakfast ever day I stay there

Sonny CleaverSonny Cleaver
00

Booked breakfast online, were not charged secure deposit like some other places. OMG the Pancakes were absolutely the Best. For younger member was given options of kids menu or an adult, plus crayons and fun sheet, which was fun to play and colour in while waiting for order. Had American style pankaces- Banoffee stack, Desert Pancakes- Ultimate chocolate and Caramel Crunch, Belgium Style waffle- Ultimate Chocolate. I had the Banoffee stack and can honestly say the best 🥞 ever. All customers seemed really happy with their choices. Thank you very much for the tasty breakfast. Most definitely will be back for more next time Forgot to say that you order via barcode, online like most places these days.

Diana ManasievaDiana Manasieva
10
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Address

Center Parcs Longleat Forest, Longleat Forest, Warminster BA12 7PU, United Kingdom

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Phone

+44 1985 848000

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Website

centerparcs.co.uk

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Overview

4.3(537 reviews)

Description

Restaurant for omelettes, griddle-cooked savoury and sweet pancakes, American pancakes and waffles.

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