Bentleys — Hotel in Newcastle upon Tyne

Very cozy and clean hotel. It always smells good, it's very well maintained and the owner makes sure everything is in perfect condition. The staff is friendly and ready to help. The rooms have a tv with many channels to choose from some rooms have private bathrooms and some have shared, but there is a sink in the room as well for convenience. various sizes of rooms to choose from. The beds are comfy, warm bedding, and the heating works perfectly.

There is a kitchen with plates, utensils, and glasses/mugs available. There is a microwave, toaster and water kettle available for use. The kitchen area has a dining table with 4 chairs, and there is a small but very tasteful living room, with the most comfortable couches and a big flat screen tv, with many channels.

Reception is available all day till late evening. The cleaning personnel is amazing and always ready to help if anything is needed, like towels or trash bags etc. Towels and shower gel are provided.

The location is great, 40 min walk from the main rail station and city center. Right in the heart if the most ethnic neighborhood in Arthur's Hill/Westgate. Tons of ethnic grocery stores and restaurants within minutes of walk, as well as Asda and Iceland.

Bus stop is trght in front of the hotel. Close proximity to the Tyne river and severel parks, as well as to Quayside, Ouseburn and easy access to the wonderful Metrocentre.

I highly recommend this place and will definitely book this hotel again in the future, because I know that I will have a pleasant experience.

Thank you to the staff for providing a...

When we got there and were shown to our room the room was so very cold we had to ask for the heating on for 2 days this prompted them to come and check the room radiator on the second day . There was a constant raw sewage smell coming from the shower room every time we opened the door We arrived on the Fri till sun when we were leaving we stopped for breakfast in the cafe next door and that was really nice ..I started itching on my 2 hour journey home to be absolutely horrified to see when I got undressed that I had been so badly bitten I went on the Monday to have these bites checked to be informed they were bed bug bites as they were only in areas of my body that were exposed my friends had a few bites each but as I react badly to bites mine had started to swell and itch they were on my arms,hands,face,and really bad on my feet . I took photos and sent them to the hotel to be told nobody else had ever complained suggesting I had been bitten else were ..I'm now on day 8 and they have started to heal but have left a few scars especially on my arms .. I have reported this to booking .com who had sent a complaint on my behalf to Bentley's Hotel But not even an apology...

We stayed here for two nights, the early check in was appreciated and the chap who showed us to our room was very pleasant. The good bits ... very comfy bed and shower was good, with plenty of hot water. The shower room door could do with a handle as was easy to get stuck inside.. The not so good... we were in room 13 top floor attic space, when we checked in there was a faint food smell, later in the evening this was much stronger and we suspect coming from the vent from the takeaway next door, the vent was lower than the bedroom windows so recommend closed windows, not so good in summer. Rooms do not have tea or coffee facilities, but the hotel provides free coffee tea etc from a small kitchen area on the first floor, there was very little coffee, no tea or sugar or fresh milk so u had to go down to the ground floor to get this and not so easy navigating two flights of stairs and heavy doors with full hot cups, apart from this the hotel was ok, although the area round about was quite run down , lots of litter..it's also a long uphill walk from the city.. the hotel staff were...