Captiva Island Inn — Hotel in Cape Coral

This review is primarily based on condition and cleanliness. The staff is friendly enough and helpful and the location is great. The buildings and grounds are very cute Key West cottage style. The room rates include a full menu breakfast at one of the two adjacent restaurants for each occupant for each morning. Both restaurants are very good. This is something to consider when weighing your options.

The room smelled clean when we first walked in, which was comforting, considering there's a "pandemic" going on. The usable surfaces appeared to be clean. But it seemed as though there had never been a deep clean or even a thorough dusting performed. That's not an exaggeration, it looked like it had never been done. There was dust on the walls... The walls! A lot of it. And not just behind the furniture or in the corners. Middle of the wall, eye level. There was dust everywhere except on the usable surfaces (vanity top, dresser tops, etc.).

The restroom accessories - even the vanity light - had all been painted brown in what was apparently a sad attempt to make them look like wood. Needless to say, the paint was scratching off.

The bed was horrible. We had booked three nights and could not have spent another night in that bed. I'm a very thin guy and when I laid down, I sunk about 4" into the mattress.

There were ramshackle patches all around the shower where water damage had been "repaired". There were exposed wires and exposed electrical connections. The smoke detector had been removed.

There is no pool. There is a pool, but it's been closed by the Health Department. Not sure if that's because of covid or because it's a residential style pool serving a commercial facility.

Our cottage was tucked way back underneath a couple of huge trees that dropped a lot of junk. Gooey junk that sticks to your shoes and gets tracked into your room (imagine small figs). When we checked in the mess was already there and I kept expecting that one morning we'd hear a blower running and someone would be out there cleaning it up, but it didn't happen until the morning we left. It's a simple matter of routine maintenance to run a blower a couple of times in between the weekly visits from the grounds crew, but apparently that's on the same to do list as the thorough dusting of the rooms.

If the rest of the units look like ours, they need to invest a couple hundred thousand dollars in skilled trades to get them into shape and they need to replace the mattresses. All in all, if you wanna stay on Captiva for cheap, this is the place. But you do get what...

The cottage we originally booked (Birds of Paradise) was cute but not properly cleaned. There was a sticky dried out puddle of red juice inside the refrigerator (I tried to clean it) and more red stains on top. The tray of wine glasses had puddles of green (dish soap?) liquid all around the tops of the inverted glasses. One of the selling features of this room was the private outside patio but we wouldn't have been able to sit on the plastic chairs. They were absolutely filthy and looked like they hadn't been cleaned or even hosed down for months. I asked at the office to have someone clean the room but it was a Sunday and I guess no one was available so the very nice gentleman in the office "upgraded" us to the Gardenia suite across the street. It was a series of dark tiny rooms and tried to be shabby chic but failed miserably. The sofa looked dirty, I didn't sit on it. A nice clean throw cover would do wonders. On an up note, the linens were crisp and white and towels were soft and fluffy. I had been wearing sandals and walking all day and don't like getting into bed with dirty feet so I took a shower including washing my feet. I then walked from the bathroom to the kitchen to plug in my cell phone and then to bed. I looked at my feet before climbing into bed and they were dirtier than before I showered. The floors have apparently not been mopped since the last time they cleaned the patio chairs. I really liked the convenient location of this inn and might even stay there again but would plan to bring my own cleaning...

My husband & I went for our wedding anniversary. We booked the honeymoon suite for September and since it was off season it only cost $99 a night. That's the only reason I gave 2 stars. The staff upon arrival were very un enthused and dull we weren't greeted with even a small smile. We paid and was shown where our room was and that was it.. this room is bigger than most apartments and fully loaded. It's beautiful when things actually work. The DVD, surround sound, ceiling fan, kitchen lights , freezer, tiles around the fireplace fell off, bathroom light blew out, the huge shower had a single nozzle that barely sprayed water out. We had to unscrew the shower nozzle and get water directly from the wall to have any water pressure. You are right on a beach were showers and water pressure are needed and there was non. We had no idea about the FREE tram that takes you from the bed and breakfast until we were there for 3 days. We were never told about the horrible noseeums problem on the island. Our first night we got tore up from the bugs and had to retreat back to our room and stay there until morning. I ended up with 53 bites the first night there. My only compliment was the free breakfast and wonderful server we had angie. The night sky is beautiful on captivate but bring your bug spray. Also bring your own food the closest store is 35-40mins away. The island market was a joke. This is a high priced place with no care for maintenance and...