Capitola Beach Suites — Hotel in Capitola

My wife and I stayed one night at the Capitola Beach Suites. We had a mixed experience but we would consider staying again. We stayed in room 105, first floor close to the street.||Pros||-Location to shops and restaurants was excellent. The Esplanade was a short 5 minute stroll. No need to drive anywhere.||-The room was large and cute. The kitchenette was nice, the refrigerator was cold, and the room was done up nice. The bed was comfortable and the bathroom was gorgeous.Even though we were on the first floor over the carports, we had a great ocean view.||-Eric was very nice and helpful.||-The second floor open area with the fireplace was nice. We watched the full moon rise the night we were there. It’s a very nice place to unwind.||Cons||-The room wall heater has an issue (room 105). There was absolutely no need for the heater during our stay. The thermostat was set to OFF but like most heaters of this type, the pilot light stayed on. However, up near the top of the heater, it was warm, very warm. It wasn’t burn your hand warm but it was enough to make the room too warm and stuffy. Judging from the discoloration in the area of the unwanted heat, this has been doing this for a long time. I forgot to tell the staff about this but this is something they really need to look into. ||-Sleeping was tough due to the fact that the room was too warm due to the issue with the heater. A way to cool the room is to leave one or both of the sliding doors open but then that opens up a security concern. They do have a bar and a PVC pipe for use in blocking the doors from opening up too much. That’s what we did but it still creeped us out having the slider open. I would suggest bringing a fan with you and running it while keeping the doors closed.||-We found out that Friday is garbage day in this neighborhood…and it’s delivery day, and load up the car day, and set off your car alarm day, and let’s scream around the car day, and let’s drive our loud car day….there is a lot of activity in the general vicinity of the hotel. Peaceful it is not.||-There are a couple of stop signs at the intersection that the hotel is on. It’s amazing how many knuckleheads have modified their vehicles to be EXTREMELY LOUD! If you’re one of those knuckleheads reading this there has got to be a better way to spend your hard earned money than on loud exhaust. So again, this place ain’t tranquil!||Tips||-There are a handful of carports available and assigned to specific rooms. This allows you to drive your car without much fear of somebody taking your spot. However, the spots are VERY narrow. The hotel elevator is located at the end of carport 7. If you’re parked in and around this carport be aware that people will be dragging suitcases past your car. I couldn’t believe how tight it was!||-If you didn’t get a room with a carport, you get a parking pass that allows you to park in many spaces around Capitola. You can park in the blue areas on the attached map. Make sure to look at the signs. Some spots have certain times that you can park in them. I moved our car once so that I didn’t have to get up early and move the car by 8 am. Once you park your car there really isn’t a need to move it.||-If your room is on the first floor, I recommend that instead of squeezing yourself between the cars in the carport to get to the elevator or stairs, simply walk around the building and walk up Cliff Drive a little bit. It’s not a very steep incline walking up the street and you only have 4 steps to go up from that side. Once we discovered this, we never rode the elevator again to our room. Of course if there aren’t many cars in the carport, this is a moot point.||Conclusion||This is a cool hotel and despite the issues that we had, I would consider staying again. Hopefully they will fix the heater in room 105 so that it actually turns off. Also, I’d bring my own fan and possibly a portable door alarm if I have to leave the...

My wife and I stayed one night at the Capitola Beach Suites. We had a mixed experience but we would consider staying again. We stayed in room 105, first floor close to the street.||Pros||-Location to shops and restaurants was excellent. The Esplanade was a short 5 minute stroll. No need to drive anywhere.||-The room was large and cute. The kitchenette was nice, the refrigerator was cold, and the room was done up nice. The bed was comfortable and the bathroom was gorgeous.Even though we were on the first floor over the carports, we had a great ocean view.||-Eric was very nice and helpful.||-The second floor open area with the fireplace was nice. We watched the full moon rise the night we were there. It’s a very nice place to unwind.||Cons||-The room wall heater has an issue (room 105). There was absolutely no need for the heater during our stay. The thermostat was set to OFF but like most heaters of this type, the pilot light stayed on. However, up near the top of the heater, it was warm, very warm. It wasn’t burn your hand warm but it was enough to make the room too warm and stuffy. Judging from the discoloration in the area of the unwanted heat, this has been doing this for a long time. I forgot to tell the staff about this but this is something they really need to look into. ||-Sleeping was tough due to the fact that the room was too warm due to the issue with the heater. A way to cool the room is to leave one or both of the sliding doors open but then that opens up a security concern. They do have a bar and a PVC pipe for use in blocking the doors from opening up too much. That’s what we did but it still creeped us out having the slider open. I would suggest bringing a fan with you and running it while keeping the doors closed.||-We found out that Friday is garbage day in this neighborhood…and it’s delivery day, and load up the car day, and set off your car alarm day, and let’s scream around the car day, and let’s drive our loud car day….there is a lot of activity in the general vicinity of the hotel. Peaceful it is not.||-There are a couple of stop signs at the intersection that the hotel is on. It’s amazing how many knuckleheads have modified their vehicles to be EXTREMELY LOUD! If you’re one of those knuckleheads reading this there has got to be a better way to spend your hard earned money than on loud exhaust. So again, this place ain’t tranquil!||Tips||-There are a handful of carports available and assigned to specific rooms. This allows you to drive your car without much fear of somebody taking your spot. However, the spots are VERY narrow. The hotel elevator is located at the end of carport 7. If you’re parked in and around this carport be aware that people will be dragging suitcases past your car. I couldn’t believe how tight it was!||-If you didn’t get a room with a carport, you get a parking pass that allows you to park in many spaces around Capitola. You can park in the blue areas on the attached map. Make sure to look at the signs. Some spots have certain times that you can park in them. I moved our car once so that I didn’t have to get up early and move the car by 8 am. Once you park your car there really isn’t a need to move it.||-If your room is on the first floor, I recommend that instead of squeezing yourself between the cars in the carport to get to the elevator or stairs, simply walk around the building and walk up Cliff Drive a little bit. It’s not a very steep incline walking up the street and you only have 4 steps to go up from that side. Once we discovered this, we never rode the elevator again to our room. Of course if there aren’t many cars in the carport, this is a moot point.||Conclusion||This is a cool hotel and despite the issues that we had, I would consider staying again. Hopefully they will fix the heater in room 105 so that it actually turns off. Also, I’d bring my own fan and possibly a portable door alarm if I have to leave the...

I’ll start this review by saying the staff at the hotel was super friendly—both the housekeeping member and the front desk member we interfaced with were very nice. The room we stayed in had a great view, and the room itself was clean, but all other aspects of our stay were nightmarish to say the least.

When we arrived at 3 PM the front desk team informed us that there were some serious plumbing issues that were identified and had to be resolved before we could actually check into our room. There was massive flooding in the parking garage, and the front desk staff told me they couldn’t estimate how long it would take but would call me when things were ready.

About two and a half hours later we drive back and find that the plumbers just left and we could use the room finally. We were still charged full price, and I was willing to pay it just to get into the room. It wasn’t until later that night that it became apparent that the toilet of our room was not working properly. I figured with it being late, we just wouldn’t use it and we’d live to fight another day.

Unfortunately, around 5 AM we awoke to a stench too powerful to even sleep through. The plumbing for this hotel was so bad that we couldn’t even stand to sleep there any longer. My wife and I gathered our things and prepared to leave. I walked down to the parking garage to find water bubbling out of the paint in the ceiling and leaking onto the cars in the garage. We could not leave fast enough. I left a note on my key card when checking out (the front desk is not open until 0900) and called and left a message about our experience after no one answered when when we called. We haven’t been contacted by any member of the staff to this day after paying nearly $300 for this hellish experience.

I can say wholeheartedly that for low importance trips out to the beach, this may be the place for you. If being able to sleep through the night, functional bathrooms, and being treated with adequate respect as a customer are things you value as a guest, I’d absolutely...