Deadwood Gulch Resort, Trademark Collection by Wyndham — Hotel in Deadwood

Ah, where do I begin? This place calls itself a resort, but let’s be real — this place is “resort-like” just like a gas station bathroom is a luxury spa. What this place really gives is strong “highway motel with delusions of grandeur” energy.

Let’s talk highlights. The patio does indeed overlook a peaceful little creek, which could be charming… if it weren’t for the industrial prison-yard flood lights and the literal swarm of gnats that come out like it’s their nightly rave. Bring a net. And bug spray. And possibly an exorcist.

The location is “secluded” — which is a nice way of saying inconvenient as hell. You’re far from everything you actually want to do in town, including the concept of decent food. The restaurant? Closed. The breakfast spread? A tray of crusty donuts that taste like they were shipped in on the Oregon Trail, and coffee that was clearly brewed using regret and tap water. And they only put out a dozen at a time like they’re trying to ration for the apocalypse.

Housekeeping is “by request,” which apparently translates to “maybe we’ll show up, maybe we won’t — spin the wheel and find out.” Even when you ask nicely, they ghost you harder than your last Tinder date.

The casino is… wow. Imagine walking into your great-aunt’s musty living room — if she’d pawned all her furniture and tried to turn the space into a blackjack table with broken dreams. Depressing is the kindest word I can use.

Checked in as a Diamond member and asked (politely!) for an upgrade. Was told no rooms were available. Bold-faced lie, considering I saw empty suites just sitting there like sad little reminders of what could’ve been. But hey — one night they did serve cookies on the patio. So, you know. That almost made up for everything (just kidding, it didn’t).

To their credit, the staff said they just got new management and are “doing what they can.” I believe them. I also believe they’re working with the hospitality equivalent of duct tape and a dream.

Bottom line: If you enjoy stale snacks, bug-infested patios, and an overwhelming sense of “what have I done,” this is the place for you. Otherwise, do yourself a favor — drive past this “resort” and...

The rooms were comfortable and the beds were like butter! Omg soo soft! The room we had did have a smell of smoke.😔 You do get complimentary breakfast but watch out the for hidden fees. When ordering ask if it's included or if there is a charge. We got dinged for drinks that should have been included. I did have a few complaints and it is what brought them down from a 5 star a few yrs back to a 3 star. A few staff members came off rude and unwilling to help, just cut their eyes like you were the problem and snippy comments when it wasn't necessary.

The SLOTS.....OMG! WTH! We come back and they were the tightest I've ever seen. I know they have the new "BORING" machines but come on man. When the most you win is 5 cents it doesn't make you feel like playing. I got bored with the machines and just felt like burning my money instead. What happen to wins equal fun, fun equals more play, and more play equals more time spending more money. Ok ok look management go to Vegas or hell even go down to Colorado and see what it's like because you guys have lost sight of the fun aspect. I remember coming here for fun games, cool prizes and exciting new stuff ya'll were doing. It just seemed lost. Your big prize was a old junker car that had some cash in it. Come on. It's not exciting at all. What happened to your games like Ghostbusters, Aerosmith or Wonka. There was music coming from these games and excitement it just seems dull and boring now. All the games just seem generic and stale. It's cool but again there's no payouts to these. So loosen your slots bring back some of the old ones with noise music excitement lights. License games. Give us something to make our stay more enjoyable.

In closing I will say that your prices at the bar for food and drink are top notch. You will not find a cheaper/delicious meal in Deadwood then you will here.

I really hope to stop by next year and see things changed. I don't want to look for another alternative in the ever changing Deadwood. We really look forward to coming back next year and having fun with you guys. We love the place and want to see the excitement and fun right back to this wonderful...

Paid $200 to stay here ONE NIGHT on New Years. TLDR: Don’t stay at this rip-off overpriced motel. My boyfriend and I bought our own champagne, but weren’t allowed to take it anywhere besides our room- if I’m paying $200 for one night, my alcohol should go with me wherever I please. (I’m aware of the “laws.”) The “dessert bar, champagne and strawberries” was ravaged by the overpopulation of geriatric buzzards circling the lottery machines all night- which were only slot machines, so much fun (not). The man at the desk gave my boyfriend attitude when we needed to get a new key for our room. I was holding out hope that the midnight celebration might be fun- no not really, especially after the “$2000 grand prize winner” had probably been getting rectal sores waiting around all night with the rest of the retirement home on the machines. The breakfast at Creekside restaurant was mortifying- not only were there 13 people in the buffet line at any given time, there were no pancakes and the food tasted like it came from jail. We were charged an additional $50 at check-in for “incidentals” that has still not been returned to our card. All in all, it was weird and uncomfortable, the coffee tasted horrid, there was no working ice machine on our floor nor an elevator to our floor- THE HOT TUB WAS OUT OF ORDER. Maybe lead with that when someone tells you they’re looking for a romantic getaway for New Years? Unbelievable. The whole experience sucked and definitely not how I wanted to spend my new year. Oh and when you’re reading these reviews, it only lets you view the relevant ones- which, surprise, are the highest ones. The recent ones, the low ones? Can’t see them. This place is dressed-up garbage and I can’t believe we spent a penny there. PS, if that “incidentals” charge doesn’t come back to my card, I’m coming back to speak with the owner myself. Absolutely...